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Professional Skills for Administrators & Secretaries

An Interactive 5-Day Training Course

Professional Skills for Administrators & Secretaries

Skilled and Effective Business Support

NASBA
Classroom Schedule
Date Venue Fees
27 Apr - 01 May 2026 Dubai $ 5,950
20 - 24 Jul 2026 Istanbul $ 5,950
31 Aug - 04 Sep 2026 London $ 5,950
23 - 27 Nov 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 London $ 5,950
Online Schedule
Date Venue Fees
27 Apr - 01 May 2026 Online $ 3,950
23 - 27 Nov 2026 Online $ 3,950

This course is also available as an ILM recognized training course under the title: Office Management Specialist

Course Summary

This practical and highly popular GLOMACS Professional Skills for Administrators & Secretaries training course enables new and developing office professionals to make a powerful and positive impact in the workplace.  It focuses on the essential core competencies that you will need in order to project a confident and efficient persona.  Underpinning this is an in-depth exploration of the behaviours and skills necessary to achieve and sustain excellence in your office environment. 

This engaging, fun, and interactive Professional Skills for Administrators & Secretaries training course will help you to become more organised, to plan and prioritise and to make effective decisions. It will help you to plan and set meaningful objectives. It will give you the tools to become an excellent communicator and to be that valuable employee who can deal calmly and effectively with difficult situations and people. It will also help you to create a harmonious and pleasant working atmosphere by teaching you how to deal with the pressure and stress of the modern office.

This Professional Skills for Administrators & Secretaries training course will highlight: 

  • The core competencies required by an effective office professional
  • Time management, being more organised and prioritising effectively
  • Setting goals and maximising the potential to achieve and exceed them
  • Communication skills
  • Team working
  • Presenting yourself with impact
Course Outline
Day 1

Competencies and Time Management

  • Assessing prior Skills and Knowledge
  • Competencies Required for Excellence as an Office Professional
  • Perceptions, Attitudes and Beliefs – How they affect Performance
  • Learning Styles / Thinking Styles – Your Strengths and Weaknesses
  • Time Management Skills
Day 2

Organising and Planning

  • Goal Setting including Setting SMART Objectives
  • Planning
  • Mind Mapping
  • Problem Solving and Decision Making
  • Managing Meetings
Day 3

Communication Skills

  • Understanding Assertive Communication
  • Dealing with Conflict and Aggression
  • Listening Skills
  • Questioning Skills
  • Body Language and Its Importance in Building Effective Relationships
Day 4

Team Working

  • Conflict Management and Resolution
  • Dealing with Difficult People
  • Managing Upwards
  • Workplace Stress Management
  • Working Effectively as Part of a Team
Day 5

Presentation Skills

  • Telephone Skills
  • Writing Skills
  • Email Etiquette
  • Presentation Skills
  • Review of the Week
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

This training course is also a part of the 10-Day Titles
Options & Brochure
Related Categories
Office Administration

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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