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Operational Excellence

An Interactive 5-Day Training Course

Operational Excellence

Implement Lean Organization Principles, Methodologies to Achieve Key Operational Excellence Goals

NASBA
Classroom Schedule
Date Venue Fees
02 - 06 Feb 2026 Paris $ 5,950
23 - 27 Mar 2026 Paris $ 5,950
06 - 10 Apr 2026 London $ 5,950
20 - 24 Apr 2026 Abu Dhabi $ 5,950
01 - 05 Jun 2026 London $ 5,950
08 - 12 Jun 2026 Doha $ 5,950
22 - 26 Jun 2026 Dubai $ 5,950
03 - 07 Aug 2026 Istanbul $ 5,950
20 - 24 Sep 2026 Doha $ 5,950
12 - 16 Oct 2026 London $ 5,950
14 - 18 Dec 2026 Dubai $ 5,950
21 - 25 Dec 2026 Lisbon $ 5,950
28 Dec - 01 Jan 2027 London $ 5,950
01 - 05 Feb 2027 Paris $ 5,950
22 - 26 Mar 2027 Paris $ 5,950
Online Schedule
Date Venue Fees
22 - 26 Jun 2026 Online $ 3,950
14 - 18 Dec 2026 Online $ 3,950

This course is also available as a CPD certified training course under the title: Professional Certificate in Operational Excellence

Course Summary

This Operational Excellence training course equips participants with the knowledge, skills, and behavioural competencies required to support an Operational Excellence programme and contribute significantly to organisational performance by reducing variation, defects, cycle times, lead times, waste, and costs. Operational Excellence (OPEX) goes beyond continuous improvement, cost minimisation, and productivity maximisation by adopting a holistic approach to sustainable profitability and growth. The essence of OPEX is an organisational culture that achieves long-term development by enhancing employee empowerment and motivation.

Participants will learn how to apply the right tools to the right processes in the right culture, and how leadership supports continual development of organisational culture and operational processes. The Operational Excellence training course is designed for leaders and practitioners wishing to transform their organisations through strategy, culture, and the application of proven excellence approaches, methodologies, processes, and tools.

Skills & Competencies

From this Operational Excellence training course, participants will develop the following key skills and competencies:

  • Strategic alignment of improvement activities
  • Lean practice application and prioritisation
  • Project and process management capability
  • Continuous improvement and problem solving
  • Cultural leadership and change influence
  • Operational efficiency optimisation

Key Learning Outcomes

At the end of Operational Excellence training course, you will learn to:

  • Prioritise and link improvement activities to organisational strategic objectives.
  • Analyse and improve business processes to enhance effectiveness and efficiency.
  • Use relevant tools and methodologies for continuous improvement.
  • Implement lean organisational principles to achieve excellence goals.
  • Influence organisational culture and employee behaviour to support excellence.

How You Will Learn

Learning unfolds through a blend of coach-led instruction, practical application of techniques, and reflection on real workplace experiences. Participants work with improvement tools, analytical methods, and structured problem-solving approaches that reinforce operational excellence concepts. Emphasis is placed on strengthening practical competences that support culture change, lean thinking, and sustained performance improvement.

Who should Attend?

This course is appropriate for professionals at all levels within an organisation who are responsible for improving operating performance and driving continuous improvement.

This Operational Excellence training course is suitable to a wide range of professionals but will greatly benefit:

  • Managers
  • Team leaders
  • Supervisors
  • Technical staff
  • Healthcare personnel
  • Operations personnel
Course Outline
Day 1

Operational Excellence Perspectives & Strategic Approach

This day introduces the framework, principles, and benefits of operational excellence and strategic tools that support improvement initiatives. Participants explore models such as McKinsey’s 7S and Balanced Scorecard to align operations with organisational strategy. The topics covered will include:   

  • The OPEX framework, principles, benefits
  • Elements of strategic approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
  • McKinsey’s 7S model
  • Balanced scorecard (BSC)
  • Strategy map
  • Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
Day 2

Managing Projects

This day focuses on project lifecycle management, from development and planning through execution and closure. Participants learn key tools to prioritise, plan, and monitor operational projects effectively. The topics covered will include:   

  • Project pipeline development and prioritization
  • Overview of PM lifecycle
  • Business case proposal
  • Project planning toolbox – WBS, Gantt Chart, Risk Management etc.
  • Project execution & monitoring
  • Project closure
Day 3

Practices & Methodologies for Operational Excellence

This day develops continuous improvement competencies using recognised methodologies and process analysis tools. Participants explore techniques for waste reduction, quality cost control, and structured problem solving. The topics covered will include:   

  • Continuous improvement
  • Improving cross-functional processes – SIPOC, Swimlane
  • Finding & eliminating wastes
  • Reducing Costs of Quality (COQ)
  • A3 problem solving, DMAIC & PDCA cycle
  • Theory of Constraints (TOC)
Day 4

Lean Organization Practices

This day explores lean organisation frameworks and tools that strengthen efficiency and process control. Participants learn lean principles and visual management techniques that support operational excellence.
The topics covered will include:

  • Lean management 4P framework
  • The 14 principles of lean organization
  • Tools selection and use – Idea generation, data analysis, decision making
  • Total Productive Maintenance (TPM)
  • Visual management – 5S, Kanban
Day 5

Cultural Leadership

This day addresses the cultural and behavioural aspects that sustain operational excellence through leadership, motivation, and team-oriented actions. Participants explore approaches to change leadership and team building. The topics covered will include:   

  • Change leadership
  • Conflict resolution
  • Consensus building
  • Motivating individuals
  • Team building
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

This training course is also a part of the 10-Day Titles
Options & Brochure

Customisation & In-House Delivery

Delivering this training course in-house enables organisations to align operational excellence principles with their strategic priorities, internal processes, and cultural expectations. Customisation helps participants apply excellence methodologies directly to real organisational challenges, strengthening long-term performance improvement and operational resilience.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Operational Excellence training course:

  • Stronger alignment between strategic goals and operational improvements
  • Enhanced workforce capability in lean practices
  • Reduced waste and process inefficiencies
  • Greater employee empowerment and engagement
  • Improved customer satisfaction and delivery performance
  • Sustainable culture of high performance
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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