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Operational Excellence for Leaders

An Interactive 5-Day Training Course

Operational Excellence for Leaders

Guiding Breakthrough Strategies for Enhanced Competitive Advantage

NASBA
Classroom Schedule
Date Venue Fees
11 - 15 May 2026 London $ 5,950
27 - 31 Jul 2026 Barcelona $ 5,950
31 Aug - 04 Sep 2026 Dubai $ 5,950
19 - 23 Oct 2026 Lisbon $ 5,950
07 - 11 Dec 2026 London $ 5,950

Course Summary

Leaders today must drive continual improvement not only in processes but also through people, culture, and strategic alignment to achieve higher organisational performance. This course equips leaders with the knowledge, skills, and behavioural competencies required to lead operational excellence initiatives that reduce variation, defects, cycle times, waste, and costs. It emphasises a holistic approach to operational excellence that integrates strategy with culture and processes, fostering sustainable profitability and growth. The Operational Excellence for Leaders training course prepares professionals to transform their organisations by leading improvement programmes that enhance employee motivation and operational outcomes.

Participants will also learn how to prioritise improvement activities that align with strategic objectives, apply lean principles, and influence organisational culture to support continuous improvement. By combining practical methodologies with leadership perspectives, this course enables leaders to achieve competitive advantage and engage stakeholders across the value stream. The Operational Excellence for Leaders training course develops leaders who can drive effective change and embed excellence into organisational performance.

 

Skills & Competencies

From this Operational Excellence for Leaders training course, participants will develop the following key skills and competencies:

  • Strategic alignment of operations and organisational goals
  • Lean principles application for process improvement
  • Operational excellence leadership and culture shaping
  • Analytical problem-solving and decision-making
  • Project management for improvement initiatives
  • Stakeholder engagement and influence

Key Learning Outcomes

At the end of Operational Excellence for Leaders training course, you will learn to:

  • Align strategy and operations to enhance competitive advantage.
  • Prioritise and link improvement activities strategically.
  • Review and improve work processes for performance gains.
  • Lead lean principles and techniques for operational excellence.
  • Influence organisational culture to support continuous improvement.

How You Will Learn

Learning is delivered through structured exploration of operational excellence frameworks, practical activities, and reflection on real organisational experiences. Participants engage in discussions, group activities, and application of lean and improvement tools to reinforce learning. The emphasis is on translating operational excellence concepts into leadership behaviours that can be applied directly in the workplace.

Who should Attend?

This course is designed for professionals responsible for improving operational performance and leading organisational change.

This Operational Excellence for Leaders training course is suitable to a wide range of professionals but will greatly benefit:

  • C-level personnel
  • Departmental heads
  • Managers
  • Team leaders
  • Operations personnel
Course Outline
Day 1

The Business Case for Operational Excellence (Op Ex)

This day introduces the fundamentals of operational excellence and its value to organisations. Participants explore frameworks, strategic alignment tools, and how operational excellence contributes to competitive advantage. The topics covered will include:   

  • The discipline of market leaders
  • Overview of Op Ex - Framework, Principles, and Benefits
  • Strategy alignment and execution tools - McKinsey’s 7S, Balanced Scorecard, and Strategy Map
  • The linkage between Strategy & Operations Management
  • The dynamics of an organization’s “Golden Triangle” – People, Process, and Systems
  • Roles of Op Ex in Good Corporate Governance
  • Integrated Management Systems – Quality, Environmental, and Safety & Health
Day 2

The Project-based Approach to Achieving Strategic Operational Objectives

This day focuses on how operational excellence initiatives can be executed through project-based approaches. Participants learn how to prioritise and manage improvement projects effectively. The topics covered will include:   

  • Overview of Project-based Management
  • Project pipeline development and prioritisation
  • Project Management fundamentals - Lifecycle, Constraints, Tools, and Deliverables
  • Evaluating a project’s business case proposal
  • Key competencies for project managers
Day 3

Practices & Methodologies for Operational Excellence

This day develops participants’ capability with operational excellence tools and improvement methodologies. The focus is on practical techniques for problem-solving and process analysis. The topics covered will include:   

  • Continuous improvement (C.I.) – Philosophy, Action Plan, and PDCA cycle
  • The Nine Tough Questions on C.I.
  • Applying a problem-solving model - A3, 8D, and DMAIC  
  • Key analytical and creative thinking tools
  • Analysing business processes
  • Key tools for process modelling and analysis
  • Theory of Constraints (TOC)
Day 4

Lean Organization Practices

This day explores lean principles and how they are applied to eliminate waste and enhance process flow. Participants examine visual management and tools that drive operational excellence. The topics covered will include:   

  • The history of lean movement
  • Lean management - 4P framework and 14 principles
  • Finding & eliminating wastes
  • Visual management & controls – 5S, Kanban, Andon, and Standard Work
  • Costs of Quality (COQ) - Types, Benefits, and Measures
  • Case Study: Op Ex in Manufacturing, Service, or process-based organizations  
Day 5

Leading Cultural Change for Operational Excellence

This day addresses how leaders can influence culture to support operational excellence. Participants learn how to analyse culture and manage change to build high-performing teams. The topics covered will include:  

  • Leadership in Operational Excellence
  • Understanding the Cultural Web
  • Elements of Corporate Culture Analysis
  • Applying a model for organizational change
  • Building high-performing teams (HPTs)
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this training course in-house enables organisations to align operational excellence principles with internal strategies, specific processes, and cultural expectations. Customisation ensures leaders focus on real organisational improvement challenges, enhancing the relevance and impact of operational excellence initiatives.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Operational Excellence for Leaders training course:

  • Stronger alignment of strategy with operational execution
  • Enhanced process efficiency and reduced waste
  • Improved organisational responsiveness to change
  • Greater engagement and empowerment of employees
  • Higher competitiveness through operational superiority
  • Sustainable performance improvement across functions
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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