An Interactive 5-Day Training Course
Mediation Skills forTeam Leaders and Managers
Leading, Negotiating and Handling Workplace Disputes
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| Date | Venue | Fees | |
|---|---|---|---|
| 04 - 08 May 2026 | London - UK | $ 5,950 | |
| 03 - 07 Aug 2026 | Amsterdam - The Netherlands | $ 5,950 | |
| 23 - 27 Nov 2026 | Dubai - UAE | $ 5,950 | |
| 04 - 08 Jan 2027 | London - UK | $ 5,950 | |
| 22 - 26 Mar 2027 | Barcelona - Spain | $ 5,950 | |
| 03 - 07 May 2027 | London - UK | $ 5,950 | |
| 02 - 06 Aug 2027 | Amsterdam - The Netherlands | $ 5,950 | |
| 22 - 26 Nov 2027 | Dubai - UAE | $ 5,950 |
Workplace conflict is a natural outcome of differing perspectives, and if not managed effectively, it can escalate into serious organisational challenges. This course focuses on equipping professionals with the essential mediation skills required to manage disputes constructively and maintain a productive working environment. The Mediation Skills for Team Leaders and Managers training course develops a strong understanding of conflict dynamics, communication strategies, and leadership approaches that help resolve disagreements efficiently while preserving professional relationships.
Participants will explore how leadership style, emotional intelligence, and communication techniques influence the mediation process and outcomes. The training course emphasises practical approaches to preventing escalation, building trust, and facilitating constructive dialogue between conflicting parties. Through structured learning, the Mediation Skills for Team Leaders and Managers training course enables professionals to confidently manage workplace disputes, enhance team harmony, and contribute to improved organisational performance.
From this Mediation Skills for Team Leaders and Managers training course, participants will develop the following key skills and competencies:
At the end of Mediation Skills for Team Leaders and Managers training course, you will learn to:
Learning is developed through structured exploration of mediation principles, communication strategies, and leadership behaviours. Participants engage in guided discussions and practical exercises that strengthen their ability to manage disputes, build trust, and facilitate effective resolutions in workplace situations.
This training course is designed for professionals responsible for managing people and handling workplace disputes. It is particularly valuable for those seeking to strengthen their mediation and communication capabilities.
This Mediation Skills for Team Leaders and Managers training course is suitable to a wide range of professionals but will greatly benefit:
This day explores the causes of workplace conflict and introduces key principles of dispute resolution and mediation frameworks. Participants examine structured approaches to managing and preventing escalation. The topics covered will include:
This day focuses on leadership styles and their impact on conflict, helping participants identify when and how to intervene effectively. Participants explore behaviour patterns and mediation opportunities. The topics covered will include:
This day examines the role of the mediator and how to manage sensitive situations with neutrality and professionalism. Participants explore trust-building and emotional intelligence in mediation. The topics covered will include:
This day develops communication techniques essential for mediation, focusing on dialogue, listening, and cultural awareness. Participants learn how to empower others in the resolution process. The topics covered will include:
This day integrates formal and informal mediation approaches, enabling participants to apply structured methods for resolving complex disputes. Participants explore collaborative and alternative techniques. The topics covered will include:
Delivering this in-house trainig course allows organisations to tailor mediation techniques and conflict resolution strategies to their specific workplace challenges and cultural dynamics. Customisation ensures that participants address real organisational scenarios, strengthening leadership effectiveness, improving team relationships, and reducing the impact of workplace disputes on performance.
Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.
Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.
Official Saudi Arabian division of GLOMACS with established global credibility.
Internationally benchmarked training courses aligned with professional best practices.
Trusted by professionals and institutions across public and private sectors.
Training courses delivered within Saudi Arabia and across international locations.
Organisations & Professionals in KSA will have the following additional benefits from this Mediation Skills for Team Leaders and Managers training course:
Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.
Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.
Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.
Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.
No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.
No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.
Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.
Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.
GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.
Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.
No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.
Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.
For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars
If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.
For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]
