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Leading Through Crisis

An Interactive 5-Day Training Course

Leading Through Crisis

Tools & Techniques for Leadership & Decision Making in a Crisis

NASBA
Classroom Schedule
Date Venue Fees
29 Jun - 03 Jul 2026 Dubai $ 5,950
10 - 14 Aug 2026 Istanbul $ 5,950
14 - 18 Sep 2026 Dubai $ 5,950
02 - 06 Nov 2026 London $ 5,950
14 - 18 Dec 2026 Dubai $ 5,950

Course Summary

In today’s fast-paced and unpredictable environment, leaders must be prepared to act decisively and effectively when crises strike. This course equips participants with practical tools and techniques to recognise the nature of crises, manage stress and emotions, and lead individuals and teams with confidence throughout turbulent periods. The Leading Through Crisis training course explores crisis stages, effective decision-making under pressure, and leadership interventions that maintain morale and productivity when challenges arise.

Participants also develop the ability to assess risk, identify dysfunctional behaviours in high-pressure situations, and create compelling visions that guide teams beyond the crisis. Emphasis is placed on proactive planning, clear communications, and sustaining focus on core organisational goals during disruption. The Leading Through Crisis training course prepares leaders to navigate uncertainty with resilience, support team cohesion, and foster cultures capable of adapting and thriving in adversity.

Skills & Competencies

From this Leading Through Crisis training course, participants will develop the following key skills and competencies:

  • Crisis recognition and response
  • Stress and emotional management
  • Decision-making under pressure
  • Leadership presence in disruption
  • Team resilience and motivation
  • Proactive planning and vision setting

Key Learning Outcomes

At the end of Leading Through Crisis training course, you will learn to:

  • Identify the characteristics and impact of crises.
  • Manage stress and emotions in high-pressure environments.
  • Apply structured decision-making tools during disruption.
  • Recognise and address dysfunctional team behaviour.
  • Create clear visions to lead teams beyond crisis conditions.

How You Will Learn

Participants will engage in interactive discussions, scenario analysis, and experiential activities that encourage reflection and application of crisis leadership techniques. The learning approach emphasises real-world relevance, with opportunities to explore typical organisational challenges and leadership responses during uncertain times. Participants will strengthen their ability to integrate conceptual insights with practical leadership behaviours that support immediate application in workplace settings.

Who should Attend?

This course is designed for professionals who are involved in leading teams, responding to organisational disruptions, or responsible for maintaining performance during complex situations.

This Leading Through Crisis training course is suitable to a wide range of professionals but will greatly benefit:

  • Team leaders
  • Team managers
  • HSSE and risk professionals
  • Project managers
  • Fire & security professionals
  • Leaders responsible for emergency response
Course Outline
Day 1

No organisation is immune from crisis, recognition of this is essential for leaders to create a crisis-resilient culture.

This day introduces the nature of crises, risk indicators, and leadership requirements in high-pressure environments. Participants explore crisis recognition, behavioural responses, and proactive leadership culture. The topics covered will include:
  • Definition and nature of a crisis, how to recognise a crisis-prone organisation
  • Advising the C-suite of all the potential critical risks
  • Reactions to crises – a set of models to help you understand yourself & team
  • Personal response to crisis - qualities of leaders in times of crisis - a self-audit
  • Leadership skills - Creating a pro-active crisis management culture
  • Leadership skills - How to manage the “denial-curve”
  • Leadership skills - How to avoid “Group-think”
  • Example of corporate self-inflicted Crises & Discussion
Day 2

Leading Teams & Organisations Through Crisis

This day focuses on team dynamics, crisis communication, and stakeholder engagement. Participants examine techniques to maintain productivity and focus during disruption. The topics covered will include:
  • Six key steps for achieving effective Team Management in a Crisis
  • Team makeup, who are the key members
  • Crisis Communications – how to avoid the ten most common mistakes
  • Using social media to keep ALL your stakeholders informed
  • How to keep your team motivated, focused, and productive in a crisis
  • Building a culture of self-reliance in crisis and remote working situations
Day 3

Basically, leadership in a crisis comes down to the skills, abilities and decision-making of you and your team.

This day emphasises human psychology, decision-making, and stress responses in crisis situations. Participants explore tools for managing interpersonal dynamics under pressure. The topics covered will include: 
  • Rational Human Behaviour in a Crisis
  • Individual and Collective Psychology in a crisis
  • Individual and collective Decision-making in a crisis
  • Techniques for managing stress - your own and your team’s
  • How different personalities respond to crises and how you can help them through it
  • How personal experience can help or hinder your leadership in a crisis
  • Working with emotional intelligence in a crisis
Day 4

Operations, Emergency Response, and Incident Command

This day addresses operational leadership, delegation models, and strategic planning to guide teams through disruptions. Participants explore role clarity and horizon scanning. The topics covered will include:
  • Discuss the three main levels: Strategic, Tactical and Operational
  • Core Roles & Responsibilities: Analysis of the whole team
  • Delegation through mission-based leadership
  • Opportunity in times of crises – looking beyond the horizon
  • Setting a clear, inspiring vision for exiting the crisis
  • Managing the new ‘Business as Usual’ in the return to ‘normality’
Day 5

Training & Exercising of your Crisis Management Team CMT

This day focuses on designing crisis training, scenario planning, and action planning for implementation and reflection. Participants finalise personal crisis leadership strategies. The topics covered will include: 
  • How to build a culture of learning and development during a crisis
  • “One size does not fit all” - How to identify “role-specific” training for the CMT
  • What Crisis “Drills” can be considered from a provided list
  • Investigate the many types of Crises Exercises that are available
  • Exercising, selecting the most appropriate type of event and objectives
  • Using scenario planning to look at potential future events
  • Overview of the Course
  • Individual Action Plans
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Certificates
NASBA

Customisation & In-House Delivery

Delivering this course in-house enables organisations to tailor crisis leadership and decision-making tools to their specific operational context, risk profiles, and structural challenges. Customisation ensures participants tackle real scenarios that reflect organisational realities, enhancing readiness, resilience, and leadership capability aligned with strategic goals.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Leading Through Crisis training course:

  • Enhanced crisis readiness and response capability
  • Strengthened leadership confidence in emergencies
  • Improved team performance under pressure
  • More effective stress and emotion management
  • Better quality decision-making during disruption
  • Greater organisational resilience and continuity
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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