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Internal Consultancy Skills at Work

An HRCI Pre-Approved Training Course

Internal Consultancy Skills at Work

Developing Key Client Relationship & Organizational Improvement

HRCI NASBA
Classroom Schedule
Date Venue Fees
27 Apr - 01 May 2026 Dubai $ 5,950
22 - 26 Jun 2026 London $ 5,950
31 Aug - 04 Sep 2026 London $ 5,950
09 - 13 Nov 2026 Dubai $ 5,950

Course Summary

As organisational structures evolve, HR professionals and specialists increasingly perform internal consultancy roles to add value, solve complex problems, and drive organisational performance. This practical course focuses on building the precise skills required to operate effectively as an internal consultant, differentiating the internal consultant’s role from traditional management and external consultancy. Participants will explore organisational development theory, work psychology application, change management principles, communication, coaching, and analysis techniques to support and deliver measurable organisational improvements. The Internal Consultancy Skills at Work training course empowers delegates with diagnostic tools and structured approaches essential for internal consultancy success.

The course highlights how to collect and analyse data, manage change, prepare staff for transitional periods, and demonstrate tangible value through internal consultancy projects. Emphasis is placed on practical tools, client readiness assessment, and producing consultancy results that make a clear financial and organisational contribution. By strengthening internal consultancy capability, participants will be better positioned to support stakeholders, manage expectations, and foster a business partner mindset. The Internal Consultancy Skills at Work training course equips professionals with both the confidence and competence to apply consultancy approaches within their workplace.

Skills & Competencies

From this Internal Consultancy Skills at Work training course, participants will develop the following key skills and competencies:

  • Internal consultancy role proficiency
  • Communication and coaching capability
  • Organisational development (OD) understanding
  • Data collection and analysis skills
  • Change management competency
  • Client relationship and stakeholder engagement

Key Learning Outcomes

At the end of Internal Consultancy Skills at Work training course, you will learn to:

  • Understand and apply the internal consultancy process in the workplace.
  • Differentiate internal consultancy from line management and external consultancy.
  • Use coaching and motivational techniques effectively.
  • Apply organisational development (OD) principles to add value.
  • Develop data-driven consultancy action plans that demonstrate organisational impact.

How You Will Learn

Learning develops through structured practical exploration of internal consultancy concepts, workplace scenarios, and real-world applications. Participants engage with frameworks that support communication, coaching, and change management. Emphasis is placed on applying analytical, interpersonal, and diagnostic skills that increase internal consultancy effectiveness and deliver measurable organisational results.

Who should Attend?

This course is designed for professionals who support internal clients or lead consultancy-type initiatives within their organisations.

This Internal Consultancy Skills at Work training course is suitable to a wide range of professionals but will greatly benefit:

  • HR professionals seeking consultancy capability
  • Team leaders responsible for internal consultancy
  • Technical professionals developing consultancy skills
  • Individuals facilitating internal projects
  • Department heads managing project delivery
Course Outline
Day 1

Developing Your Internal Consulting Skills

This day introduces internal consultancy roles and expectations, examining how internal consultants differ from managers and external consultants. Participants explore client needs analysis and readiness. The topics covered will include:
  • The Internal Consultant’s Role
  • How the Internal Consultant differs from Line Management and External Consultancy
  • Examine the Skills and Knowledge Needed to become an Internal Consultant
  • The Consultancy Cycle
  • Understanding What Do Your Clients Need From You
  • Client Readiness and Your Capability
Day 2

Coaching Skills For Internal Consultants & Managers

This day focuses on coaching techniques, motivational skills, and workplace psychology to support consultancy outcomes. Participants explore when and how to coach effectively. The topics covered will include:
  • When is Coaching needed?
  • The Difference between Mentoring and Coaching
  • Workplace Coaching Techniques - Tools Needed
  • Key Motivational Coaching Skills
  • Limitations of Coaching
  • Introduction to The Psychology of Development
  • Coaching Skills Practice - Turning Results into Value
Day 3

Organisational Development (OD)

This day covers organisational development theory and how to apply it to improve structures and processes. Participants explore data collection goals and research methods. The topics covered will include:
  • The Psychology of Work
  • History of OD
  • Putting OD into Practice
  • The Development of The Modern Organisation
  • Organisational Structures - Types, Advantages and Disadvantages of Each
  • The Goals of Data Collection & Research Methods
  • Improving Any Organization by Organizational Redesign
Day 4

Putting Consultancy into Practice - Key Tools Needed

This day builds practical internal consultancy tools and techniques for planning and feedback. Participants examine how to record progress and show value. The topics covered will include:
  • Gathering Key Information
  • Know Your Limitations
  • The Use of Action Plans
  • Recording Progress and Client Feedback
  • How to Show Value from Your Internal Consultancy Work
  • Presentation Skills that Make The Difference
Day 5

Change Management

This day focuses on change management principles, people factors, resistance, and personal action planning to support consultant effectiveness. The topics covered will include:
  • Introduction to Managing Change
  • Defining The Scale of Organisational Change
  • Approaches to Organisational Change
  • People Factors that Influence The Change Process
  • The Psychological Phases of Change Management
  • The Pressure-Performance Relationship
  • Overcoming Resistance to Change
  • Developing Your Personal Action Plan
  • Showing The Organization - The Value of The Internal Consultant
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers and Associations

Endorsed Education Provider

HRCI
NASBA

In Association With

Options & Brochure
Related Certificates
HRCI NASBA

Customisation & In-House Delivery

Delivering this course in-house allows organisations to adapt internal consultancy principles to their specific culture, processes, and strategic priorities. Customisation can enhance the relevance of communication, diagnosis, coaching, and change initiatives in the organisation’s context.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Internal Consultancy Skills at Work training course:

  • Stronger internal consultancy capability
  • Enhanced client relationship and influence
  • Improved change management competence
  • Clearer demonstration of organisational value
  • Enhanced data-driven decision-making
  • Greater stakeholder engagement and impact
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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