An Interactive 5-Day Training Course
Incident & Crisis Response Communication Skills
The Essentials to Support Operational Response During Incidents
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| Date | Venue | Fees | |
|---|---|---|---|
| 08 - 12 Jun 2026 | Dubai - UAE | $ 5,950 | |
| 31 Aug - 04 Sep 2026 | Dubai - UAE | $ 5,950 | |
| 21 - 25 Sep 2026 | Riyadh - Saudi Arabia | $ 5,950 | |
| 16 - 20 Nov 2026 | London - UK | $ 5,950 | |
| 07 - 11 Dec 2026 | Pretoria - South Africa | $ 5,950 | |
| 22 - 26 Mar 2027 | Riyadh - Saudi Arabia | $ 5,950 | |
| 22 - 26 Mar 2027 | London - UK | $ 5,950 | |
| 07 - 11 Jun 2027 | Dubai - UAE | $ 5,950 | |
| 30 Aug - 03 Sep 2027 | Dubai - UAE | $ 5,950 | |
| 20 - 24 Sep 2027 | Riyadh - Saudi Arabia | $ 5,950 | |
| 15 - 19 Nov 2027 | London - UK | $ 5,950 | |
| 06 - 10 Dec 2027 | Pretoria - South Africa | $ 5,950 | |
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Online Schedule
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| Date | Venue | Fees | |
| 16 - 20 Nov 2026 | Online | $ 4,950 | |
| 15 - 19 Nov 2027 | Online | $ 4,950 | |
Effective communication during incidents and crises is critical to protecting organisational reputation and ensuring coordinated operational response. This training course provides a structured approach to understanding how communication and operational actions work together to manage crises effectively. Participants explore the communication environment, stakeholder expectations, and media dynamics, gaining the capability to respond confidently under pressure. The Incident & Crisis Response Communication Skills training course equips professionals with the essential knowledge to anticipate crises, manage communication risks, and maintain organisational credibility in challenging situations.
Organisations face increasing exposure to risks that can escalate rapidly into crises, making preparation and response strategies more important than ever. This training course focuses on building practical communication plans, strengthening media engagement techniques, and developing resilience in high-pressure situations. Participants learn how to communicate clearly, maintain trust, and align communication with operational priorities during disruption. The Incident & Crisis Response Communication Skills training course enables professionals to handle crisis situations effectively while safeguarding organisational reputation and stakeholder confidence.
From this Incident & Crisis Response Communication Skills training course, participants will develop below key skills and competencies:
At the end of Incident & Crisis Response Communication Skills training course, you will learn to:
Learning is developed through structured exploration of crisis communication principles, planning approaches, and media engagement techniques. Participants examine practical scenarios to strengthen their ability to respond effectively during incidents. Emphasis is placed on applying communication strategies that support operational response, enhance clarity, and maintain confidence during high-pressure situations.
This training course is designed for professionals responsible for communication, crisis response, and organisational reputation management. It benefits individuals involved in managing internal and external communication during incidents and disruptions.
This Incident & Crisis Response Communication Skills training course is suitable to a wide range of professionals but will greatly benefit:
This day introduces the principles of crisis communication, public relations foundations, and stakeholder expectations during incidents. Participants explore reputation management and ethical communication frameworks. The topics covered will include:
This day focuses on developing structured crisis management plans and understanding the importance of preparedness. Participants examine planning processes, response systems, and common mistakes. The topics covered will include:
This day explores media dynamics, journalist expectations, and strategies for managing media interactions during crises. Participants focus on communication control and leadership under pressure. The topics covered will include:
This day develops communication techniques and formats required during crisis situations. Participants explore messaging strategies, media briefings, and structured communication delivery. The topics covered will include:
This day focuses on digital communication and the role of social media in crisis response. Participants examine ethical considerations and apply learning through case-based exploration. The topics covered will include:
Delivering this in-house training course enables organisations to align crisis communication frameworks with internal policies, risk environments, and operational structures. Customisation ensures that participants address real organisational challenges, strengthening preparedness, communication consistency, and response effectiveness during critical incidents.
Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.
Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.
Official Saudi Arabian division of GLOMACS with established global credibility.
Internationally benchmarked training courses aligned with professional best practices.
Trusted by professionals and institutions across public and private sectors.
Training courses delivered within Saudi Arabia and across international locations.
Organisations & Professionals in KSA will have the following additional benefits from this Incident & Crisis Response Communication Skills training course:
No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.
No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.
No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.
Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.
Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.
For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars
If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.
For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]
Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.
GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.
Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.
Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.
Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.
Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.
Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.
