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Improving Operational Performance and Productivity

An Interactive 5-Day Training Course

Improving Operational Performance and Productivity

Optimize Your Organization and Increase Your Output

NASBA
Classroom Schedule
Date Venue Fees
11 - 15 May 2026 Dubai $ 5,950
12 - 16 Oct 2026 London $ 5,950
16 - 20 Nov 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 Barcelona $ 5,950
11 - 15 Jan 2027 Amsterdam $ 5,950

Course Summary

Organisations today face a unique set of challenges driven by technological disruption, competitive pressures, and heightened customer expectations. The Improving Operational Performance and Productivity training course recognises that delivering faster, more cost-effective, and high-quality outcomes requires a holistic understanding of how performance improvement works and how people can be engaged in that process. This course equips professionals with the tools and skills needed to identify and quantify performance improvement opportunities, eliminate inefficiencies, and re-engineer processes to deliver measurable results.

Participants will learn how to apply internationally recognised improvement tools, engage and motivate teams to adopt change, and implement sustainable solutions that enhance productivity. The course emphasises practical, hands-on approaches that help delegates turn improvement opportunities into tangible outcomes, building capabilities to drive long-term operational performance. With a focus on stakeholder engagement and measurable improvement, the Improving Operational Performance and Productivity training course prepares professionals to lead change and boost organisational performance.

Skills & Competencies

From this Improving Operational Performance and Productivity training course, participants will develop the following key skills and competencies:

  • Operational performance analysis
  • Waste elimination and process efficiency
  • Root cause problem-solving
  • Process re-engineering capability
  • Change leadership and stakeholder engagement
  • Productivity improvement planning

Key Learning Outcomes

At the end of Improving Operational Performance and Productivity training course, you will learn to:

  • Locate and quantify operational performance improvement opportunities.
  • Identify and remove waste while reducing cycle times.
  • Analyse root causes and develop actionable solutions.
  • Re-engineer operational processes for better outputs.
  • Engage people to support and sustain performance improvements.

How You Will Learn

Learning develops through interactive, dialogue-based activities, individual and team exercises, and practical application of world-class improvement tools and methods. Participants work with real examples, share experiences, and practice techniques such as process mapping, data analysis, and performance planning. The focus is on building confidence and practical skills that can be immediately applied to workplace improvement initiatives.

Who should Attend?

This course is designed for professionals responsible for improving operational outcomes and driving productivity enhancements within their organisations.

This Improving Operational Performance and Productivity training course is suitable to a wide range of professionals but will greatly benefit:

  • Engineers
  • Team leaders
  • Middle managers
  • Department heads
  • General managers
  • Project managers
Course Outline
Day 1

Performance Improvement Drivers and Enablers

This day introduces the key drivers, enablers, and tools for operational performance improvement. Participants learn to identify improvement opportunities and quantify their potential impact. The topics covered will include:
  • What drives and what enables performance improvement?
  • Your Organisation’s Performance Improvement Goals
  • World-class Improvement Tools
  • Discovering Improvement Opportunities through Observation and Effective Questioning
  • Quantifying Performance Improvement Opportunities
  • Reducing Cycle Times and Increasing Throughput
Day 2

Collecting, Analyzing and Presenting Performance Data

This day focuses on gathering and analysing performance data to inform improvement decisions. Participants examine methods for data collection and presentation, aligning objectives and measures to strategy. The topics covered will include:
  • Optimizing Prime Movers
  • Removing Bottlenecks
  • Collecting Data on Current and Potential Performance
  • Aligning Objectives, Measures and Targets to Organizational Strategy
  • Analyzing Performance Data and Presenting it in a Compelling Way
  • The 5S Performance Improvement Approach
Day 3

Delivering Improvement Programmes

This day explores core techniques for implementing improvement programmes, including problem-solving sessions and plan creation. Participants practice tools that help capture savings and eliminate delays. The topics covered will include:
  • Spaghetti Diagrams
  • Pareto Analysis and the 80:20 Rules
  • Root Cause Analysis
  • Facilitating Problem Solving Sessions
  • Creating Improvement Plans and Steering Improvement Programmes
  • Identifying and Eliminating Delays
  • Capturing Savings
  • Introduction to Process Mapping
Day 4

Process Re-engineering

This day develops capability in process mapping and re-engineering to achieve end-to-end improvements. Participants re-engineer organisational processes and evaluate structural enhancements. The topics covered will include:
  • The Principles of Process Mapping and Process Re-engineering
  • End-to-End Process Improvement
  • Improving Organization Structure
  • Apply Process Mapping and Re-engineering to One of Your Processes
  • Outsourcing Decisions - Guidelines to Ensure Success
  • The 7 Wastes
Day 5

Implementing Change

This day addresses how to lead people through change and embed improvement effectively. Participants examine strategies to overcome resistance and apply actionable change plans. The topics covered will include:
  • The Change Questionnaire
  • Why people avoid or oppose change?
  • Practical Strategies for Leading People through Change
  • Opening the Door to Change - Addressing the 5 Forces of Change
  • How to deliver the change required to improve performance in your organization?
  • Review
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Certificates
NASBA

Customisation & In-House Delivery

Delivering this course in-house enables organisations to tailor performance improvement tools and methodologies to their specific operational challenges and strategic priorities. Customisation enhances relevance by aligning improvement initiatives with internal processes, workforce dynamics, and organisational goals.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Improving Operational Performance and Productivity training course:

  • Enhanced process efficiency and throughput
  • Reduced operational costs and cycle times
  • Strengthened problem-solving capability
  • Improved workforce engagement in performance tasks
  • Increased customer satisfaction through better delivery
  • Sustainable productivity culture across teams
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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