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Essential Facilitation Skills and the Psychology of Groups

An HRCI Pre-Approved Training Course

Essential Facilitation Skills and the Psychology of Groups

Understanding Group Dynamics and Designing Events

HRCI NASBA
Classroom Schedule
Date Venue Fees
10 - 14 Aug 2026 Dubai $ 5,950
30 Nov - 04 Dec 2026 London $ 5,950

Course Summary

This GLOMACS Essential Facilitation Skills and the Psychology of Groups training course is a unique, engaging and will give you a set of excellent transferable group facilitation skills. This is a very practical course delivered excitingly and appealingly. 

With this course, it is aimed at professionals who are involved in projects that require bringing together diverse to gather and share knowledge, solve problems, and build better working relationships. Small-group facilitation skills are essential to design and deliver useful and engaging activities.

A facilitator is someone who uses knowledge of group processes to formulate and deliver the needed structure for meeting interactions to be effective. A facilitator focuses on group dynamics, allowing the participants to focus on their work together. The course is taught by an experienced workplace psychologist and professional facilitator.

This  training course will highlight:

  • The psychology of the group
  • How to plan group interventions to deliver outcomes?
  • Guiding principles for facilitators
  • Practical tools for facilitation
  • Steps for planning and structuring exercises
Course Outline
Day 1

Fundamentals of Facilitation

  • Facilitation Explained
  • Establishing Ground Rules
  • How A Facilitator Differs from A Presenter?
  • Four Guiding Principles for Facilitators (ORID)
  • Changing Role of the Facilitator
Day 2

The Group Dynamic & Avoiding Defensiveness

  • The Difference between Groups and Teams
  • Group Entitativity
  • The Stages of Group Development
  • Understanding Group Dynamics
  • Groupthink - Avoiding Flaws in Group Decision-making
Day 3

The Dynamics of Facilitation & Cultural Issues

  • Principles Underlying Facilitation of Learning
  • The Six Dimensions for Facilitation
  • Planning and Structuring Exercises
  • Cultural Issues in Facilitation
  • Understanding and Responding to Cultural Differences
Day 4

Practical Tools for Facilitation

  • Room Setup Considerations
  • Roles in a Group Facilitated Exercises and Meetings
  • Planning and Structuring
  • Dealing with ‘Difficult’ People
  • Seven Techniques for Small Group Work
Day 5

A Specialist Facilitation Technique: The World Café

  • Introduction to the World Café Methods
  • The Advantages and Disadvantages of the Method
  • World Café Conversations, Guidelines, and Design Principles
  • Five Ways to Make Collective Knowledge Visible
  • Collective Creativity
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI re-certification credit(s).
Providers and Associations

Endorsed Education Provider

HRCI
KHDA
NASBA

In Association With

Options & Brochure
Related Certificates
HRCI

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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