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AI-Powered Operational Excellence and Process Mining

An Interactive 5-Day Training Course

AI-Powered Operational Excellence and Process Mining

Harness Artificial Intelligence, Process Mining, and Predictive Analytics to Transform Operations

NASBA
Classroom Schedule
Date Venue Fees
19 - 23 Oct 2026 Paris $ 5,950
01 - 05 Feb 2027 London $ 5,950
28 Jun - 02 Jul 2027 Dubai $ 5,950
16 - 20 Aug 2027 London $ 5,950
18 - 22 Oct 2027 Paris $ 5,950

Course Summary

Artificial Intelligence, process mining, and predictive analytics are rapidly transforming how organisations approach operational excellence and continuous improvement. Modern operational environments increasingly rely on data-driven insights, automation technologies, and intelligent analysis tools to optimise workflows, improve efficiency, and predict operational risks. This training course provides practical knowledge of how AI technologies, process mining platforms, and predictive analytics can be integrated with Lean and Six Sigma methodologies to create more agile and intelligent operational improvement programmes. The AI-Powered Operational Excellence and Process Mining training course equips professionals with the practical capability to apply digital technologies, process intelligence, and AI-driven insights to modern operational excellence initiatives.

Throughout the training course, participants explore process mining techniques, robotic process automation, machine learning applications, and generative AI tools used to improve operational visibility, forecasting, and process performance. Emphasis is placed on responsible AI governance, operational data analysis, and integrating digital transformation initiatives with existing operational excellence frameworks. The AI-Powered Operational Excellence and Process Mining training course enables professionals to identify automation opportunities, strengthen predictive operational capabilities, and lead data-driven transformation initiatives across diverse organisational environments.

Skills & Competencies

From this AI-Powered Operational Excellence and Process Mining training course, participants will develop the following key skills and competencies:

  • Process mining and workflow analysis
  • AI-enabled operational improvement capability
  • Predictive analytics application skills
  • Automation and RPA evaluation
  • Digital transformation roadmap planning
  • AI governance and risk awareness

Key Learning Outcomes

At the end of AI-Powered Operational Excellence and Process Mining training course, you will learn to:

  • Apply process mining techniques using operational event-log data.
  • Identify automation and AI opportunities across operational workflows.
  • Use machine learning approaches for predictive operational analysis.
  • Apply generative AI tools for operational documentation and analysis support.
  • Develop digital operational excellence roadmaps aligned with Lean and Six Sigma initiatives.
  • Govern AI initiatives ethically and in line with data protection requirements.

How You Will Learn

Participants will explore digital operational excellence concepts through guided demonstrations, structured analysis activities, and collaborative discussions focused on process intelligence, automation, and predictive analytics. Learning emphasises applying AI technologies, process mining approaches, and operational data analysis techniques to improve process visibility, forecasting, and operational performance.

Who should Attend?

This training course is designed for professionals involved in operational excellence, digital transformation, process improvement, and data-driven operational initiatives. It benefits individuals seeking to integrate AI technologies and process intelligence into operational performance improvement programmes.

This AI-Powered Operational Excellence and Process Mining training course is suitable to a wide range of professionals but will greatly benefit:

  • Operational excellence and continuous improvement leaders
  • Digital transformation managers and architects
  • Process and business analysts
  • Operations directors evaluating AI investments
  • IT and data leaders supporting operational initiatives
Course Outline
Day 1

The Digital OPEX Landscape

This day introduces the role of digital technologies within operational excellence and explores how AI, process mining, and automation support operational improvement initiatives. Participants examine governance, ethics, and technology integration considerations. The topics covered will include:

  • Why digital changes (and doesn't change) Operational Excellence
  • The technology stack — process mining, RPA, ML, generative AI
  • Where each technology fits in the DMAIC cycle
  • AI ethics, governance, and data protection foundations
Day 2

Process Mining

This day focuses on process mining techniques and operational process discovery using event-log data. Participants explore process analysis, conformance checking, and waste identification approaches. The topics covered will include:

  • How process mining works — event logs and discovery algorithms
  • Conformance checking and variant analysis
  • Bottleneck and waste detection from data
  • Hands-on exercise with a sample event log
Day 3

Automation and Robotic Process Automation (RPA)

This day examines automation opportunities and Robotic Process Automation strategies within operational environments. Participants explore process redesign considerations and intelligent automation approaches. The topics covered will include:

  • Identifying automation candidates with the right criteria
  • RPA platforms and intelligent automation
  • Process redesign before automation — avoiding the cobblestone trap
  • Case study: RPA in shared services
Day 4

Machine Learning and Predictive Operations

This day explores machine learning applications for predictive maintenance, quality forecasting, and operational planning. Participants examine model deployment and operational monitoring considerations. The topics covered will include:

  • Predictive maintenance and asset reliability
  • Quality prediction and statistical learning in OPEX
  • Demand forecasting and supply chain applications
  • Model deployment, drift, and monitoring
Day 5

Generative AI and the Digital OPEX Roadmap

This day focuses on generative AI applications and digital operational excellence roadmap development. Participants explore integration strategies for AI technologies within existing operational excellence programmes. The topics covered will include:

  • Generative AI for documentation, SOPs, and root cause analysis
  • Building the digital OPEX roadmap
  • Integration with existing Lean Six Sigma programmes
  • Final presentations and certification
Certificates
  • Upon successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
Providers

Endorsed Education Provider

NASBA
Options & Brochure
Related Categories
Quality & Audit
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NASBA

Customisation & In-House Delivery

Delivering this training course in-house enables organisations to align AI adoption, process mining initiatives, and operational excellence strategies with internal operational goals and digital transformation priorities. Customisation allows participants to focus on real organisational workflows, helping teams identify automation opportunities, improve operational visibility, and strengthen predictive operational capabilities.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this AI-Powered Operational Excellence and Process Mining training course:

  • Improved data-driven operational decision-making
  • Faster identification of process inefficiencies
  • Enhanced automation and AI adoption
  • Stronger predictive operational capabilities
  • Better operational visibility and governance
  • Increased digital transformation readiness
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Frequently Asked Question

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

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