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Strategic HR Management and Employee Relations

An Interactive 10-Day Training Course

Strategic HR Management and Employee Relations

NASBA

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Course Outline

Module I: Advanced Professional Certificate in Strategic Human Resource Management

Day 1

The Rapidly Accelerating Changes in the Way we Work

This day explores the impacts of global change on the world of work, including artificial intelligence, remote working, robotics, and HR’s evolving role. Participants examine how HR must adapt to remain relevant and valuable. The topics covered will include: 

  • Introductions and programme objectives
  • The three significant impacts on the world of work
  • How Artificial Intelligence (AI) is changing the world of work
  • AI and its specific impact on the role of Human resources
  • The use of AI direct chat systems and how HR is run in future
  • The invasion of robotics - everywhere
  • The case for remote working – employers’ benefits and employee benefits
Day 2

Human Resources, the need to be a Partner in Strategy and Change

This day focuses on strategic integration of HR into organisational planning, including strategy templates, translating strategy into action, and corporate culture planning. The topics covered will include: 

  • Mastering strategy – a strategic template specifically for HR
  • How to translate strategy into action – worked example
  • Managing change – an essential HR function
  • Use of Corporate culture plans – how to do it
  • Is the current organization shape of HR fit for purpose – discussion
Day 3

Remote Working and the Financial Contributions of HR

This day emphasises the financial impact of remote working and ways HR can demonstrate measurable contributions. Participants explore cost analytics, value creation, and HR as a profit centre. The topics covered will include: 

  • Basic figures and calculations used in HR - demonstration
  • What is the financial benefit of remote workers
  • How much do poor performers cost your organization
  • Examples of where HR can actively add considerable value to any organization
  • Question – should HR be a profit centre?
Day 4

Improving Existing Processes Controlled by HR

This day examines how existing HR processes can be improved, including employee handbooks, appraisal systems, and bonus systems for talented employees. The topics covered will include: 

  • A new look at the employee handbook – is it fit for purpose in today’s environment
  • Performance appraisal, current research shows it’s a big de-motivator – how to change it around
  • Use of a new technique to improve processes
  • Showing the added value
  • Creating a transparent bonus system (self-funding?) – specifically for talented people – demonstration
Day 5

The Changing Shape of Organizations

This day focuses on how organisations are evolving, what future structures need, and recruitment profiling tools. Participants explore generation expectations and design strategies. The topics covered will include: 

  • How organizational design is changing – what’s needed
  • What do generation Y and Z expect from organizations
  • In the organization of the future, we need better recruitment
  • How profiling has become our new super tool
  • Review – what are we going to change? Team exercise

Module II: Employee Relations and Engagement

Day 6

The Core Role of Employee Relations

  • The Context
  • Change Management
  • Understanding the Rationale of ER
  • The Core Role of ER: Organisational Culture, Employee Engagement, Conflict Resolution, Workplace Investigations, Employee Discipline
  • The Distinction between the Role of ER and the Role of the Manager
  • The Impact on Policies and Procedures
  • The Psychological Contract
Day 7

The ER Function in Practice

  • Communications
  • Team Briefing
  • Consultation
  • Discipline - Gross Misconduct
  • Discipline - Poor Performance
  • Appeals
  • Handling Sickness Absence
Day 8

Supporting the Manager, Supervisor or Team Leader

  • Grievances
  • Conducting the Grievance Interview
  • Management’s Right to Manage
  • Equal Opportunities
  • Discrimination
  • Equality and Diversity
  • Harassment and Bullying
  • Motivation 
Day 9

Managing Employee Performance and Engagement

  • The Performance Management Process
  • Motivation and Goal Theory
  • Giving Feedback and Coaching
  • Informal Participative Decision-making Programmes
  • Job Enrichment
  • Self Managed Work Teams
  • Quality Circles and Kaizen
  • Formal and Informal Consultation Programmes
  • Employee Assistance Programmes
Day 10

Conflict Resolution - Documentation and Software

  • Getting the Best from People
  • Techniques for Resolving Conflict
  • Conflict Management Programmes
  • The Ground Rules
  • Workplace Investigations
  • The Importance of Good Records – consider cloud-based software
  • Personal Development Planning
Certificates
  • Upon successful completion of the classroom-based training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance
  • Upon successful completion of the online training course, a GLOMACS Certificate will be awarded to all delegates. Guided Learning Hours – In accordance with ISO 9001:2015–certified quality management standards, one Guided Learning Hour is awarded for every 60 minutes of attendance.
Providers

Endorsed Education Provider

NASBA
Options & Brochure
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NASBA

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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