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Revenue Collection

An Interactive 5-Day Training Course

Revenue Collection

Maximising the Cash Collection Effort

NASBA
Classroom Schedule
Date Venue Fees
08 - 12 Jun 2026 Dubai $ 5,950
03 - 07 Aug 2026 London $ 5,950
21 - 25 Sep 2026 Dubai $ 5,950
Online Schedule
Date Venue Fees
21 - 25 Sep 2026 Online $ 3,950

Course Summary

Cash is the lifeblood of every organisation, and effective revenue collection is essential to ensure financial sustainability and growth. This training course equips participants with the skills necessary to enhance and maximise the cash collection effort within their organisations, focusing on tools, techniques, and strategies that improve billing, credit risk assessment, and collection performance. The Revenue Collection training course provides a deep understanding of how strong revenue collection practices impact working capital and organisational resilience, enabling professionals to drive improved cash flow and business performance.

Participants will also learn how to develop customer-sensitive collection strategies, leverage technology, and build highly effective collection teams. Emphasis is placed on practical application so delegates can apply proven methods that reduce collection risk, enhance performance, and strengthen overall financial outcomes. The Revenue Collection training course prepares finance and accounting professionals to implement structured revenue collection frameworks that support long-term financial success.

Skills & Competencies

From this Revenue Collection training course, participants will develop the following key skills and competencies:

  • Strategic cash collection capability
  • Credit risk assessment proficiency
  • Effective billing and reconciliation skills
  • Customer-sensitive collection strategy design
  • Negotiation and assertiveness in collections
  • Performance tracking and reporting expertise

Key Learning Outcomes

At the end of Revenue Collection training course, you will learn to:

  • Assess credit and collection risk effectively.
  • Use billing and collection technology to enhance outcomes.
  • Maximise collector effectiveness in your organisation.
  • Develop customer-sensitive collection approaches.
  • Create action‑oriented KPIs to measure performance.

How You Will Learn

Learning unfolds through focused discussions on revenue collection principles, practical examples, and real-world scenarios. Participants analyse billing frameworks, credit assessment tools, and collection strategies while reflecting on techniques that enhance performance. Emphasis is placed on applying methods that can be integrated immediately into participants’ organisational practices.

Who should Attend?

This training course is designed for professionals involved in financial operations, billing, credit control, and collection management.

This Revenue Collection training course is suitable to a wide range of professionals but will greatly benefit:

  • Collections team leaders and senior supervisors
  • Accounts receivable and credit teams
  • Billing team personnel
  • Accountants
  • Financial controllers
  • Finance professionals seeking improved collection outcomes
Course Outline
Day 1

Credit Risk Assessment – Why prevention is better than cure?

This day explores how to assess credit risk and establish frameworks that minimise collection problems before they occur. Participants examine tools and techniques for analysing financial health and determining credit limits. The topics covered will include:   

  • Credit Risk Assessment – tools, tips and techniques
  • Analysing Financial Statements to Determine Company Health
  • Establishing Credit Limits
  • Offsetting Credit Risk: Guarantees, Bonds and Insurance Options
  • Key Data Required for the Customer Master File
  • Credit Worthiness as a Basis for Debtor Classification
Day 2

Billing Process - Getting it right first time

This day focuses on designing and managing the billing process to reduce errors and improve cash flow. Participants explore control checks, VAT considerations, and technology integration.
The topics covered will include:

  • Billing Process Defined
  • Authorisation Levels, Audit and Control Checks
  • Billing Frequency and Reconciliations
  • Accounting for VAT
  • Using Technology to Leverage the Billing Process
  • Benefits of an Integrated Billing / Accounts Receivable Solution
Day 3

Key Collection Tools and Techniques

This day strengthens participants’ capacity to overcome payment barriers and apply practical collection techniques. Participants explore assertiveness, negotiation, and relationship building. The topics covered will include:   

  • Eliminating Barriers to Payment
  • Recognizing Excuses and Delaying Tactics
  • Telephone Collection Techniques
  • Developing Personal Assertiveness
  • Negotiation Skills for Successful Collections
  • Building Relationships with Customers
Day 4

Developing Effective Strategies to Maximise Cash Collection

This day emphasises the strategic side of cash collection campaigns and workflow management to enhance collector performance. The topics covered will include:   

  • Identifying Effective “Pre-delinquency” Collection Campaigns
  • Defining “Post-delinquency” Activities
  • Customer Sensitive Collection Strategies
  • Collection Techniques and Correspondence Cycles
  • Using Work Flow Management to Maximize Collector Performance
Day 5

Managing Revenue Collections

This day focuses on performance measurement, reporting, and motivating collection teams to improve results. The topics covered will include:   

  • Setting Targets and Tracking Performance
  • Creating Action-oriented Reports
  • Measuring Team / Individual Performance
  • The People Plan – Motivating the Team and Managing Performance
  • Developing Your Personal Action Plan
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Categories
Finance & Budgeting
Related Certificates
NASBA

Customisation & In-House Delivery

Delivering this training course in-house enables organisations to tailor revenue collection strategies to their existing financial structures, billing systems, and customer management practices. Customisation helps teams address specific operational challenges and align collection practices with organisational priorities, leading to stronger financial performance.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Revenue Collection training course:

  • Stronger working capital management and financial resilience
  • Improved billing process accuracy and compliance
  • Enhanced credit risk awareness and mitigation
  • Greater confidence in collection negotiations
  • Clear performance measurement through KPIs
  • Strengthened contribution to organisational financial health
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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