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Problem Solving & Decision Making Skills for Engineers and Technical Professionals

An Interactive 5-Day Training Course

Problem Solving & Decision Making Skills for Engineers and Technical Professionals

Better Analysis, Solutions, Recommendation and Sustainable Improvements

NASBA
Classroom Schedule
Date Venue Fees
02 - 06 Feb 2026 Edinburgh $ 5,950
22 - 26 Jun 2026 Dubai $ 5,950
06 - 10 Jul 2026 Dubai $ 5,950
07 - 11 Dec 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 Pretoria $ 5,950
01 - 05 Feb 2027 Edinburgh $ 5,950
Online Schedule
Date Venue Fees
22 - 26 Jun 2026 Online $ 3,950
07 - 11 Dec 2026 Online $ 3,950

Course Summary

This Problem Solving & Decision Making Skills training course will focus on the best practice methods in describing, analysing and solving any problem, incident, issue or complaint from a daily practice – technical or non-technical. This highly interactive training course will also help the delegates provide recommendations or make decisions, with the highest quality and maximum acceptance. It will help you guarantee flawless execution of actions, regardless if it is a single activity or a complex project.

The world around us is getting more and more complex than ever and so does our daily engineering & maintenance work. Every day we are confronted with a wide variety of problems and decisions that require a rational response. Skills for complex problem solving, decision making and risk analysis are therefore key to remain successful.

Applying a structured approach to problem solving and decision making enables you to choose and implement the best solutions for your problems and improve the quality of your decision making process that will mitigate your risks and save time and money significantly.

This GLOMACS Problem Solving & Decision Making Skills training course will highlight:

  • The increasing relevance of problem solving and decision making methods in general as well as in asset management
  • Classic issues and pitfalls in problem solving and decision making
  • A generic approach for every issue to solve and decision to make
  • Rational and creative methods to support this approach: Event Mapping, Problem Analysis, Human Factor Analysis, Decision Analysis and Risk Analysis
  • Effective application and implementation of these methods in daily practice
Course Outline
Day 1

Introduction

  • Introduction to the Program
  • Introduction Problem Solving & Decision Making
  • Introduction Generic approaches for Problem Solving and continuous Improvement eg. Deming circle, Kaizen, 8D, DEMAIC, RATIO
  • Introduction of Problem Solving Methods eg. 5 Why, Ishikawa, Fault tree, Apollo, TRIZ, etc.
  • Introduction RATIO-approach
  • Introduction Case and Demo
Day 2

Reflect on Your Problem

  • Theory RATIO-step: Reflect
  • Introduction Case to Determine the Root Cause
  • Theory Event Mapping
  • Event Mapping Exercises
  • Application of Event Mapping in Daily Practice
Day 3

Analyse Technical Problems

  • Theory RATIO-step: Analyse
  • Theory Problem Analysis: Describe the problem (IS / IS-NOT)
  • Theory Problem Analysis: Determine possible causes (brainstorming, using characteristics and changes, using Ishikawa-diagram)
  • Theory Problem Analysis: Determine true cause(s)
  • Exercises in Problem Analysis
  • Completion of Event Map with outcome of Problem Analysis
Day 4

Analyse Human or Organizational Problems – Determine Best Solutions

  • Theory Human Factor Analysis
  • Exercise Human Factor Analysis
  • Theory RATIO-step: Target (alternative and best solutions)
  • Theory Decision Analysis
  • Exercise Decision Analysis
  • Completion of Event Map with outcome of Human Factor Analysis and Decision Analysis
Day 5

Implement, Observe and Evaluate Results

  • Theory RATIO-step: Implement
  • Theory Risk Analysis
  • Exercise Risk Analysis
  • Theory and Demo Human Factor Analysis in Advance
  • Theory RATIO-step: Observe and Evaluate
  • Implementation of Problem Solving & Decision Making Methods in Daily Practice
  • Evaluation and Closure of Training
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

KHDA
NASBA

In Association With

Options & Brochure

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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