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Mastering Emotional Agility at Work

An Interactive 5-Day Training Course

Mastering Emotional Agility at Work

How to Use Soft Skills to Get Hard Results in the Workplace

NASBA
Classroom Schedule
Date Venue Fees
09 - 13 Feb 2026 Dubai $ 5,950
11 - 15 May 2026 Dubai $ 5,950
13 - 17 Jul 2026 Dubai $ 5,950
28 Sep - 02 Oct 2026 Dubai $ 5,950
12 - 16 Oct 2026 Barcelona $ 5,950
16 - 20 Nov 2026 London $ 5,950
14 - 18 Dec 2026 Dubai $ 5,950
15 - 19 Mar 2027 Dubai $ 5,950

Course Summary

Emotional agility is a powerful capability that enables professionals to understand and manage their thoughts, feelings, and behaviours in complex work environments. This course explores how emotional agility contributes to effective teamwork, leadership, communication, and crisis management by helping individuals navigate inner experiences with mindfulness and purpose. Participants will learn how to handle emotions constructively, identify and respond to others’ emotional cues, and build high‑performance teams that thrive in dynamic organisational settings. The Mastering Emotional Agility at Work training course equips professionals with techniques that strengthen resilience, interpersonal awareness, and positive workplace outcomes.

Throughout five days, the course emphasises emotional competence development, effective communication strategies, and the integration of emotional intelligence into leadership practice. Participants will examine real situations where applying emotional agility leads to better conflict resolution, stronger relationships, and improved decision‑making. With a focus on practical tools and behavioural insight, the Mastering Emotional Agility at Work training course prepares leaders to transform emotional dynamics into organisational strength and personal effectiveness.

Skills & Competencies

From this Mastering Emotional Agility at Work training course, participants will develop the following key skills and competencies:

  • Emotional self‑awareness and regulation
  • Empathy and interpersonal perception
  • Conflict navigation and resolution
  • Emotional communication proficiency
  • Resilience in leadership roles
  • High‑performance team development

Key Learning Outcomes

At the end of Mastering Emotional Agility at Work training course, you will learn to:

  • Apply emotional agility tools to daily workplace interactions.
  • Handle conflict and complex situations more efficiently.
  • Communicate more clearly with colleagues and managers.
  • Strengthen working relationships for team success.
  • Build resilient, emotionally competent, high‑performance teams.

 

How You Will Learn

Learning is structured through practical, people‑centred exploration of emotional agility concepts combined with interactive exercises and reflective application. Participants engage in discussion, role practice, observation of emotional cues, and empathy building activities. The focus is on translating emotional insight into effective leadership presence and stronger workplace relationships.

Who should Attend?

This training course is designed for mid‑ to senior‑level professionals responsible for managing people, teams, and workplace dynamics.

This Mastering Emotional Agility at Work training course is suitable to a wide range of professionals but will greatly benefit:

  • Mid‑level managers
  • Directors
  • Team leaders
  • Emerging leaders preparing for expanded leadership roles
  • Professionals responsible for team performance
Course Outline
Day 1

Fundamentals of Emotional Agility (EA)

This day introduces emotional agility and explains its relevance to personal effectiveness and organisational performance. Participants explore self‑awareness strategies and how emotional competencies build agility. The topics covered will include:

  • Introduction to Emotional Agility
  • Stages to Emotional Agility
  • Why EA is important to your organization
  • Emotional Agility vs Organizational Agility
  • Emotional Competencies
  • Exploring self-awareness strategies
Day 2

Emotional Agility Communicating Techniques

This day focuses on emotional communication and interpreting emotional cues. Participants will learn micro‑expression detection and empathetic listening skills. The topics covered will include:   

  • High context vs low context communication
  • Micro-expressions: involuntary messaging
  • Face: Strongest indicator of emotions under stress and high stakes
  • Understand how micro-expressions are expressed
  • Identify universal emotions such as anger, fear, contempt, disgust, sadness, surprise and joy
  • Develop awareness and empathy for what people are hiding (feelings/agendas)
  • Detect lies/deceit and manage hidden agendas
Day 3

Enhancing leadership effectiveness through emotional agility

This day applies emotional agility to leadership influence, brand development, and team performance enhancement. Participants explore empathy and internal perception as leadership tools. The topics covered will include:   

  • A guide to using EA to become a successful modern leader
  • Developing your leadership brand
  • Leadership through empathy: the gentle art of persuasion
  • The power of inner sensations and inner voices for leaders
  • The art of leadership through perception (mind) and sensation (body)
  • Overview of EI's physiological and neurological components
  • Building a high-performance team using EA
  • Using EA to influence as a leader
Day 4

Managing Crisis with Emotional Agility

This day develops resilience and crisis management through emotional agility techniques. Participants explore emotional complexity and detached observation strategies. The topics covered will include:

  • Definition of resilience and variables that contribute to resilience
  • Emotional complexity
  • The art of letting go of expectations
  • Emotional intelligence competencies to help navigate a crisis.
  • Crisis management: how to deal with it using EA
  • Facing and addressing thoughts, emotions and behaviors
  • Practicing detached observation
  • Moving on: introducing habit-tweaking techniques
Day 5

Embedding Emotional Agility Culture in your Organizations DNA

This day focuses on embedding emotional agility into workplace culture and sustaining emotional competence. Participants examine empathy development and conflict resolution integration. The topics covered will include:

  • The stages and techniques for building empathy
  • Developing a healthy and thriving workplace environment
  • Increasing self-awareness, self-management, and an understanding of interpersonal dynamics
  • Cultivating compassion and resilience as part of a team-centered culture
  • Evaluating teams for signs of Disengagement
  • The role of emotional agility in conflict resolution
  • Managing anxiety and Increasing positive emotions
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this training course in‑house enables organisations to align emotional agility development with specific team challenges, workplace culture goals, and leadership expectations. Customisation enhances participants’ ability to apply emotional skills in real organisational contexts, improving collaboration, conflict management, and leadership impact.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Mastering Emotional Agility at Work training course:

  • Enhanced emotional leadership capability
  • Improved conflict resolution outcomes
  • Greater team cohesion and trust
  • Stronger interpersonal communication
  • Increased resilience under pressure
  • Positive, emotionally intelligent workplace culture
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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