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Managing Emotions & Evaluating Truthfulness

An Interactive 5-Day Training Course

Managing Emotions & Evaluating Truthfulness

Understanding Behaviour and Credibility Analysis

NASBA
Classroom Schedule
Date Venue Fees
21 - 25 Sep 2026 London $ 5,950
30 Nov - 04 Dec 2026 Dubai $ 5,950

Course Summary

In many professional and personal interactions, emotions reveal what truly matters and deeply influence outcomes. The Managing Emotions & Evaluating Truthfulness training course equips participants with the ability to read and interpret both verbal and non-verbal behaviour beyond the spoken word, enhancing emotional intelligence and credibility assessment. Participants learn frameworks for developing emotional skills, analysing communication channels, and interpreting micro‑expressions based on scientifically validated techniques. This training course prepares individuals to accurately evaluate others’ truthfulness and manage their own emotional responses constructively.

Building on emotional awareness, the course explores psychological processes underlying deception and equips learners with effective conversation management models for diverse encounters. Emphasis is placed on recognising hidden messages, employing robust questioning strategies, and strengthening active listening. The Managing Emotions & Evaluating Truthfulness training course supports professionals in building more productive relationships, improving personal resilience, and enhancing credibility evaluation skills that are essential for leadership, negotiation, and high‑stakes communication.

Skills & Competencies

From this Managing Emotions & Evaluating Truthfulness training course, participants will develop the following key skills and competencies:

  • Emotional self‑awareness and regulation
  • Credibility and deception detection
  • Advanced verbal and non‑verbal analysis
  • Questioning and observation techniques
  • Relationship‑building capability
  • Emotional and behavioural interpretation

Key Learning Outcomes

At the end of Managing Emotions & Evaluating Truthfulness training course, you will learn to:

  • Recognise and manage your own emotions in critical interactions.
  • Develop strategies to build more productive relationships.
  • Identify hidden messages and deception in others.
  • Analyse verbal and non‑verbal behavioural cues effectively.
  • Use robust questioning methods to elicit valuable information.

How You Will Learn

Learning develops through structured exploration of emotional intelligence, credibility analysis, and communication frameworks. Participants engage in interactive exercises and real‑world scenarios that reinforce emotional awareness, observational skills, and deception detection methods. Emphasis is placed on applying psychological models and recognised behaviour interpretation techniques to strengthen interpersonal effectiveness.

Who should Attend?

This training course is designed for professionals who engage in high‑impact interactions where emotional awareness and truth assessment are essential. It benefits those in management, negotiation, facilitation, and roles requiring trust evaluation.

This Managing Emotions & Evaluating Truthfulness training course is suitable to a wide range of professionals but will greatly benefit:

  • All professionals
  • Supervisors or managers
  • Training and HR professionals
  • Negotiators and facilitators
  • Employees whose roles require credibility assessment

 

Course Outline
Day 1

Identifying Emotions & Self-awareness

This day introduces the foundations of emotional awareness and self‑management. Participants explore how emotions are defined, tracked over time, and influence personal responsiveness. The topics covered will include:   

  • Emotions Defined
  • Emotional Timeline
  • Automatic Appraisal System
  • Self-awareness / Management
  • Attentiveness
Day 2

Identifying & Managing Emotions of Others

This day focuses on understanding communication components and how emotions are expressed through facial and subtle cues. Participants practise engaging and evaluating emotional behaviours effectively. The topics covered will include:   

  • Components of Communication
  • The Face
  • Emotions & the Face
  • Subtle / Partial Expressions
  • Managing the Process
  • Preparation & Engagement
  • Evaluation & Learning
Day 3

Understanding Deception and Credibility

This day explores psychological models of truth and lies and how thinking and feelings influence credibility. Participants learn how to differentiate deceptive behaviours using structured analysis. The topics covered will include:   

  • Lies & Truth Defined
  • Psychological Model of Truth
  • Psychological Model of Lies
  • Thinking and Feeling
  • Attentiveness
Day 4

Reading the Channels

This day expands observational skills across multiple communication channels, including memory, body, and voice. Participants learn how to interpret behaviour holistically. The topics covered will include:

  • Memory
  • Understanding Emotions
  • The Face
  • The Body
  • Verbal Style and Voice
Day 5

Undertaking Analysis

This day focuses on applying analytical tools such as criteria‑based content analysis and contextual evaluation. Participants practise structured evaluation to reach informed conclusions. The topics covered will include:

  • Criteria Based Content Analysis
  • Context
  • Baseline
  • Managing the Process
  • Evaluation and Learning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

This training course is also a part of the 10-Day Titles
Options & Brochure
Related Categories
Management & Leadership

Customisation & In-House Delivery

Delivering this training course in‑house enables organisations to contextualise emotional and credibility analysis skills to their specific cultural and operational environments. Customisation supports leaders in building emotionally intelligent teams, strengthening communication dynamics, and improving decision‑making aligned with organisational priorities.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Managing Emotions & Evaluating Truthfulness training course:

  • Enhanced understanding of emotional drivers in workplace interactions
  • Stronger relational trust and collaboration
  • Improved credibility assessment and decision confidence
  • Increased interpersonal communication effectiveness
  • More purposeful questioning and information gathering
  • Better conflict mitigation and negotiation outcomes
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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