An Interactive 5-Day Training Course
Managing Conflicts & Difficult Situations
The Complete Guide in Handling People’s Behaviour Effectively
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| Date | Venue | Fees | |
|---|---|---|---|
| 09 - 13 Feb 2026 | Dubai - UAE | $ 5,950 | |
| 01 - 05 Jun 2026 | Dubai - UAE | $ 5,950 | |
| 03 - 07 Aug 2026 | London - UK | $ 5,950 | |
| 10 - 14 Aug 2026 | Dubai - UAE | $ 5,950 | |
| 14 - 18 Sep 2026 | Prague - Czech Republic | $ 5,950 | |
| 19 - 23 Oct 2026 | Dubai - UAE | $ 5,950 | |
| 28 Dec - 01 Jan 2027 | Dubai - UAE | $ 5,950 | |
| 15 - 19 Mar 2027 | Dubai - UAE | $ 5,950 |
The management of conflicts and difficult situations is widely misunderstood and often consumes significant leadership time. Most leaders, managers, and supervisors perceive conflict negatively, yet when addressed constructively within high‑trust cultures, conflict can become a powerful source of competitive advantage. This course has been designed to help leaders and managers control and reduce negative conflict, foster high‑trust organisational cultures, and proactively manage difficult situations using proven techniques rooted in emotional intelligence, psychology, and effective communication.
Participants will explore how natural personality preferences can trigger or help manage conflict, the causes of conflict and difficulty at interpersonal and strategic levels, and highly effective techniques to address challenges constructively. Emphasis is placed on strategic communication, influence, and structuring interactions to reduce negative outcomes while encouraging healthy debate. The Managing Conflicts & Difficult Situations training course equips professionals with the skills to handle complex workplace behaviour, strengthen relationships, and promote constructive conflict resolution that supports organisational performance and collaboration.
From this Managing Conflicts & Difficult Situations training course, participants will develop the following key skills and competencies:
At the end of Managing Conflicts & Difficult Situations training course, you will learn to:
Learning is delivered through highly interactive and engaging methods, including experiential group activities, individual exercises, mini‑case studies, targeted videos, and reflective discussions. Participants experiment with practical techniques and share personal experiences to build confidence in applying conflict management approaches. Personality profiling tools are used to reveal individual conflict tendencies and leverage this self‑knowledge for effective resolution.
This training course is suitable for professionals responsible for managing people and relationships where conflict or difficult situations may have a negative impact on performance, effectiveness, or organisational harmony.
This Managing Conflicts & Difficult Situations training course is suitable to a wide range of professionals but will greatly benefit:
This day develops structured approaches to managing challenging conversations. Participants practice coaching techniques and strategies for handling strong emotions and ineffective responses.
The topics covered will include:
Delivering this training course in‑house enables organisations to address specific conflict‑related challenges within their teams and culture. Customisation helps leaders focus on real scenarios, enhance communication norms, and build trust in ways aligned with organisational values and business priorities.
Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.
Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.
Official Saudi Arabian division of GLOMACS with established global credibility.
Internationally benchmarked training courses aligned with professional best practices.
Trusted by professionals and institutions across public and private sectors.
Training courses delivered within Saudi Arabia and across international locations.
Organisations & Professionals in KSA will have the following additional benefits from this Managing Conflicts & Difficult Situations training course:
No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.
No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.
No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.
Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.
Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.
For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars
If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.
For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]
Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.
GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.
Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.
Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.
Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.
Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.
Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.
