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Lean Six Sigma Green Belt Program

An SSC Approved Training Course

Lean Six Sigma Green Belt Program

NASBA SSC

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Course Summary

Six Sigma is the comprehensive business improvement strategy made famous by organisations such as Motorola, General Electric, Honeywell and others, which has been used to generate significant improvements in business performance.

Six Sigma is defined as “A comprehensive and flexible system for achieving, sustaining and maximising business success. Six Sigma is uniquely driven by close understanding of customer needs, disciplined use of facts, data and statistical analysis, and diligent attention to managing, improving and reinventing business processes.” (The Six Sigma Way, by Pande, Newman and Cavanaugh).

Lean focuses on waste reduction, maximisation of value and building a culture in which continuous improvement and excellence becomes everyone's responsibility. Combining Lean and Six Sigma provides a powerful methodology for embedding improvement and excellence into any organisation's core values.

Lean Six Sigma is increasingly being adopted world wide in all industries and in both the public and private sectors.

It is a disciplined process focused on delivering near perfect products and services. It is based on a structured methodology for continuous improvement, that can be used to improve any process in any business and through its application over time, is an enabler of cultural change that changes the way organisations work and the way they think.

Lean Six Sigma is implemented through team members qualified to the Green Belt level identifying and actioning improvement projects using team based approaches. They are supported by more highly trained “improvement experts” qualified to the Black Belt level.

This GLOMACS training course introduces participants to all of the core concepts underpinning the Lean Six Sigma approach to implementing a business improvement oriented culture and systems in organisations, and how these are used to improve customer satisfaction, process performance, and enhance competitive advantage and business results.

In Lean Six Sigma organisations, it is the Green Belts who lead and contribute to the majority of improvement teams undertaking the improvement projects that will make continuous improvement through Lean Six Sigma a key element of achieving and maintaining operational excellence.

This GLOMACS training seminar will provide participants the level of knowledge and skill required to achieve accreditation at the Green Belt level.

Course Outline
Day 1

Introduction and Foundation Concepts

  • Introduction to Lean Six Sigma
  • Roles and Responsibilities
  • Linking Improvement to Strategy
  • Selecting the Right Projects
Day 2

The Define Phase Detail

  • Define Phase Overview       
  • Identifying Opportunities
  • The Three Voices of Define
    • The Voice of the Business
      • Project Selection
      • Problem Definition
      • Building and Effective Six Sigma Team
      • Developing the Project Charter
      • Building the Business Case
    • The Voice of the Customer
      • Understanding the Voice of the Customer
      • KANO Analysis
      • Customer Requirements Statements
      • Critical to Quality Factors
Day 3

The Measure Phase Detail

  • Determining What to Measure
    • The Y = f(x) Relationship
    • The Generic Process Measurement Scorecard
    • Leading and Lag Indicators
    • Monitoring and Diagnostic Measures
    • Critical to Quality Tree
    • Measurement Assessment Tree
    • Developing Operational Definitions
    • Measurement System Analysis
Day 4

The Measure Phase Detail (continued)

  • Understanding the Measures
    • The Funnel Experiment / Simulation
    • Normalisation
    • Populations and Samples
    • Sampling and Bias
    • Types of Data
    • Collecting and Displaying Data
    • Checksheets and Pareto Charts
    • The Pareto Principle
    • Dot Plots, Histograms & Run Charts
    • Developing Descriptive Measures of Data
    • Measures of Location - Mean / Median / Mode
    • Measure of Spread - Range, Standard Deviation, IQR
    • Box Plots and Test for Normality
  • Understanding Variation
    • Common and Special Causes
    • The Normal Distribution
    • Quantifying Process Performance
    • The Control Chart Concept
    • Stable and Unstable Processes
    • Process Improvement through Variation Reduction
    • The Shewart Tests
    • Introduction to Statistical Process Control
  • Assessing Process Performance
    • Process Capability
    • The Hidden Factory
    • Yield, First Pass Yield and Final Throughput Yield
    • Defects and Defects Per Million Opportunities (DPMO)
    • Calculating Sigma Levels / Sigma Rating
Day 5

Measure Phase Tollgate Review 

Day 6

The Analyse Phase Detail

  • Sources of Variation and Root Cause Analysis
    • Root Causes Analysis
    • Determining Sources of Variation (SOV)
    • Data Analysis vs. Process Analysis
    • The 5-Why's Technique
    • Disaggregation / Stratification of Data
    • Fishbone Diagram Revisited
    • The Cause and Effect Matrix
    • Process Complexity Analysis / Failure Mapping
    • Process Deployment Chart
Day 7

The Analyse Phase Detail (continued)

  • Sources of Variation and Root Cause Analysis
    • Root Causes Analysis
    • Determining Sources of Variation (SOV)
  • Structured Analytical Tools and Frameworks
    • Data Analysis vs. Process Analysis
    • The 5-Why's Technique
    • Fishbone Diagram Revisited
    • The Cause and Effect Matrix
    • Disaggregation / Stratification of Data
Day 8

The Improve Phase Detail

  • Sources of Variation and Root Cause Analysis
    • Root Causes Analysis
    • Determining Sources of Variation (SOV)
  • Structured Analytical Tools and Frameworks
    • Data Analysis vs. Process Analysis
    • The 5-Why's Technique
    • Fishbone Diagram Revisited
    • The Cause and Effect Matrix
    • Disaggregation / Stratification of Data
  • Process Analysis
    • Process Complexity Analysis / Failure Mapping
    • Process Deployment Chart
Day 9

The Improve Phase Detail (continued)

  • Sources of Variation and Root Cause Analysis
    • Root Causes Analysis
    • Determining Sources of Variation (SOV)
  • Structured Analytical Tools and Frameworks
    • Data Analysis vs. Process Analysis
    • The 5-Why's Technique
    • Fishbone Diagram Revisited
    • The Cause and Effect Matrix
    • Disaggregation / Stratification of Data
  • Process Analysis
    • Process Complexity Analysis / Failure Mapping
    • Process Deployment Chart
  • Verification Tools
Day 10

Conclusion

  • Sources of Variation and Root Cause Analysis
    • Root Causes Analysis
    • Determining Sources of Variation (SOV)
  • Structured Analytical Tools and Frameworks
    • Data Analysis vs. Process Analysis
    • The 5-Why's Technique
    • Fishbone Diagram Revisited
    • The Cause and Effect Matrix
    • Disaggregation / Stratification of Data
  • Process Analysis
    • Process Complexity Analysis / Failure Mapping
    • Process Deployment Chart
  • Verification Tools
  • Failure Modes and Effects Analysis
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA
SSC

In Association With

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NASBA SSC

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Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

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Official Saudi Arabian division of GLOMACS with established global credibility.

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Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

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