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Leadership & Decision-Making in Crisis & Emergency Situations

An Interactive 5-Day Training Course

Leadership & Decision-Making in
Crisis & Emergency Situations

Preparing Leaders to Think Clearly, Decide Decisively, and
Lead Responsibly in Crisis and Emergency Situations

NASBA
Classroom Schedule
Date Venue Fees
23 - 27 Mar 2026 Dubai $ 5,950
01 - 05 Jun 2026 London $ 5,950
14 - 18 Sep 2026 Dubai $ 5,950
22 - 26 Mar 2027 Dubai $ 5,950

Course Summary

Crisis and emergency situations place extraordinary demands on leaders, requiring clarity of thought, ethical judgement, and decisive action under intense pressure. The Leadership Decision Making in Crisis & Emergency Situations training course equips leaders with the psychological insight, decision-making frameworks, and leadership structures required to respond effectively before, during, and after crises. Participants explore how crises evolve, how individuals and groups behave under stress, and how leaders maintain control and direction during prolonged emergency conditions.

This course strengthens leaders’ ability to make rational decisions, coordinate teams and agencies, and manage complex operational environments while maintaining ethical responsibility and personal resilience. Through structured approaches to command, communication, and recovery, the Leadership Decision Making in Crisis & Emergency Situations training course prepares leaders to protect people, organisations, and public trust during the most challenging circumstances.

Skills & Competencies

From this Leadership Decision Making in Crisis & Emergency Situations training course, participants will develop the following key skills and competencies:

  • Crisis psychology awareness and situational insight
  • Rational and mission-based decision-making
  • Operational leadership and command capability
  • Rapid team and inter-agency coordination
  • Risk management and business continuity leadership
  • Ethical judgement and post-crisis learning

Key Learning Outcomes

At the end of Leadership Decision Making in Crisis & Emergency Situations training course, you will learn to:

  • Understand individual and collective behaviour during crises and emergencies.
  • Apply rational decision-making processes under extreme pressure.
  • Lead organisations and teams through crisis command structures.
  • Manage risk, continuity, and operational response effectively.
  • Act ethically while caring for people, stakeholders, and yourself.

How You Will Learn

Participants will learn through facilitated discussions, scenario exploration, structured leadership frameworks, and guided reflection. The approach emphasises practical decision-making, command principles, and leadership judgement relevant to real crisis and emergency environments.

Who should Attend?

This course is designed for professionals who may be required to lead, decide, or coordinate during crisis and emergency situations.

This Leadership Decision Making in Crisis & Emergency Situations training course is suitable to a wide range of professionals but will greatly benefit:

  • Senior and middle managers
  • Crisis and emergency response leaders
  • Operations and risk managers
  • Public sector and security professionals
  • Leaders responsible for business continuity
Course Outline
Day 1

Psychology and Dynamics of Crises and Emergencies

This day explores how crises evolve and how individuals and groups behave under extreme conditions. Participants examine leadership responsibilities before, during, and after prolonged emergencies. The topics covered will include: 
  • The nature of crises and emergencies
  • Individual psychology under crisis and emergency conditions
  • Collective psychology under crisis and emergency conditions
  • Evolution and dynamics of crises and emergencies
  • Crises and emergencies don’t just work 8 hour days
  • Tasks of leaders before, during, and after a crisis or emergency
Day 2

Rational Decision-Making in Crises and Emergencies

This day focuses on how leaders make sound decisions under pressure by balancing instinct, intuition, and rational processes. Participants explore mission-based leadership and structured operational planning. The topics covered will include:
  • Instinct, intuition, and reason
  • Rational decision-making processes
  • Individual and collective decision-making
  • Delegation through mission-based leadership
  • Nested hierarchical planning and operations
Day 3

Leading Teams and Organizations

This day examines leadership responsibility at organisational and public levels, focusing on team effectiveness, morale, and command structures. Participants explore collaboration across agencies and unity of purpose. The topics covered will include:
  • Organizational and public responsibilities of leaders in crises and emergencies
  • Crisis/emergency management organization
  • Creating effective and efficient teams through rapid team building
  • Creating effective and efficient inter-agency cooperation and collaboration
  • Organizational and team dynamics: morale, cohesion, mood, and unity of purpose
  • Principles of operational command and leadership
Day 4

Solving the Problem: Managing the Crisis or Emergency

This day focuses on operational control and problem-solving through structured command, risk management, and situational awareness. Participants learn how leaders maintain rhythm, clarity, and continuity. The topics covered will include:
  • Seeking cause and effect to solve the problem, not to attribute blame or responsibility
  • Creating and running a crisis/emergency command centre
  • Elements of risk management: prevention, response, containment, and recovery
  • Principles of business continuity and crisis operations
  • Information gathering and situational awareness
  • Operational rhythm, routines, and information management
Day 5

Ethical Factors in Crisis and Emergency Leadership

This day explores ethical leadership responsibilities, including care for people, media management, and post-crisis learning. Participants prepare for recovery and future readiness. The topics covered will include:
  • Caring for subordinates and their families
  • The leader's self-care
  • Responsibilities to authorities, the public and/or victims
  • Managing and leveraging the media
  • After-action review and lessons learned processes
  • Preparing for the next crisis or emergency
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this course in-house allows organisations to align crisis leadership principles with internal risk profiles, command structures, and emergency response frameworks. Customisation ensures relevance to organisational realities and strengthens preparedness.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Leadership Decision Making in Crisis & Emergency Situations training course:

  • Improved crisis preparedness and leadership readiness
  • Stronger organisational resilience and continuity
  • Enhanced coordination across teams and agencies
  • More confident ethical decision-making under pressure
  • Improved crisis communication and public trust
  • Sustainable learning from crisis experiences
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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