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Healthcare Management & Operations

An Interactive 5-Day Training Course

Healthcare Management & Operations

Agility & Resilience in Healthcare Delivery

NASBA
Classroom Schedule
Date Venue Fees
27 Apr - 01 May 2026 London $ 5,950
14 - 18 Sep 2026 London $ 5,950
Online Schedule
Date Venue Fees
14 - 18 Sep 2026 Online $ 3,950

Course Summary

The current healthcare leaders require to scan the environment and find ways to reduce operating costs while improving healthcare quality and effectively deal with the unforeseen turbulent times. The Covid-19 pandemic has brought to the fore the need for agility and resilience for individuals, society, and healthcare organizations in the entire world. 

Agility and resilience represent two skills that can help us shift our thinking to a more effective way of dealing with changes and challenges. Both attributes represent “adaptive capacity,” which relates to how much energy and strength we need to address challenging, changing, and adverse situations.

This GLOMACS Healthcare Management & Operations training course will highlight:

  • Lead and develop proactive mechanisms to avoid the potential risk
  • Manage your medical department in an organizational matter
  • Be aware of all related strategy tools in addition to the risk management
  • Have the ability to evaluate the healthcare status and challenges
  • A better understanding of quality principles & healthcare management functions
Course Outline
Day 1

Healthcare Leadership Principles

  • Leadership & Management Functions
  • Power Sources of the healthcare Leaders
  • Roles of the healthcare Leader/Manager
  • Organizational Mission, Vision, and Values
  • The Healthcare Leadership Skills
  • Healthcare Leadership Styles
Day 2

Building Agility and Resilience 

  • Healthcare Effectiveness & Efficiency
  • Resilient people three characteristics
  • Agility and Resilience Foundational Skills
  • The Agility and Resilience Impact on Healthcare
  • Johari Windows and Holland Theory
  • Problem-solving & Decision-making
Day 3

Creative Healthcare Leadership

  • Thinking skills: PMI – CAF – SCAMPER - Critical Thinking
  • The Thinking Hats for healthcare leaders
  • Characters of Strategic Thinkers
  • Understanding Healthcare Team Dynamics
  • Tuckman Model: The Stages of Team Development
  • The Belbin’s Team Roles
Day 4

Healthcare Strategic Management

  • A Strategic-Management Model
  • Strategic Competitiveness: Suitability, Feasibility & Acceptability
  • Strategic Planning Model: ABCDE
  • Tools for Putting Strategy into Action
  • SWOT Analysis & SMARTER Goals
  • Strategy Implementation
Day 5

Change Management in Healthcare Organization

  • Change Models: Lewin, Kotter, McKinsey 7S and ADKAR
  • Negotiation and dispute resolution
  • BATNA, WAP & ZOPA
  • Risk Avoidance and Risk Acceptance
  • Contingent Valuation Method (CVM)
  • Program review and Post-Assessment
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Categories
Healthcare Management

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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