You're now visiting the official Saudi
website of GLOMACS International

Effective Frontline Leadership

An Interactive 5-Day Training Course

Effective Frontline Leadership

Empowering the Workplace for Greater Impact

NASBA
Classroom Schedule
Date Venue Fees
30 Mar - 03 Apr 2026 Dubai $ 5,950
08 - 12 Jun 2026 London $ 5,950
29 Jun - 03 Jul 2026 Dubai $ 5,950
31 Aug - 04 Sep 2026 Milan $ 5,950
02 - 06 Nov 2026 Dubai $ 5,950
09 - 13 Nov 2026 Amsterdam $ 5,950
14 - 18 Dec 2026 London $ 5,950
18 - 22 Jan 2027 Casablanca $ 5,950
29 Mar - 02 Apr 2027 Dubai $ 5,950

Course Summary

Many organisations recognise that people are their most important asset, yet too often employees contribute only a fraction of their potential. This course explores the critical role frontline leaders play in empowering employees, fostering engagement, and enhancing organisational responsiveness. Participants examine how leadership competencies, behaviours, and emotional awareness contribute to employee motivation, well-being, and performance outcomes. The Effective Frontline Leadership training course enables professionals to understand and apply strategies that sustain engagement and drive productive team outcomes.

Through practical insights and grounded theory, this training equips frontline leaders with the tools to build trust, align performance goals, and develop leadership styles that capture the hearts and minds of their teams. Emphasis is placed on practical techniques that improve employee engagement, motivation, and constructive collaboration. The Effective Frontline Leadership training course prepares leaders to strengthen workplace culture, enhance productivity, and create environments where teams perform at their best.

Skills & Competencies

From this Effective Frontline Leadership training course, participants will develop the following key skills and competencies:

  • Frontline leadership and engagement capability
  • Employee empowerment and motivation
  • Trust-building and team cohesion
  • Performance alignment and measurement
  • Leadership behavioural adaptability
  • Engagement-driven communication proficiency

Key Learning Outcomes

At the end of Effective Frontline Leadership training course, you will learn to:

  • Define and review the business case for employee engagement.
  • Apply techniques to measure and generate organisational engagement.
  • Evaluate the impact of leadership style on morale and performance.
  • Enhance motivation and collaborative practice through leadership behaviours.
  • Understand and apply theories of effective team performance.

How You Will Learn

Learning develops through structured exploration of frontline leadership principles, practical engagement techniques, and reflective exercises. Participants examine real workplace scenarios and apply proven methods to build trust, measure engagement, and align team performance. The focus is on translating conceptual understanding into leadership practices that drive performance outcomes and employee well-being.

Who should Attend?

This training course is designed for professionals with frontline leadership responsibilities who wish to enhance employee engagement and team performance. It is suitable for those who lead teams or contribute to organisational motivation and workplace culture.

This Effective Frontline Leadership training course is suitable to a wide range of professionals but will greatly benefit:

  • Frontline leaders and supervisors
  • Aspiring HR professionals
  • Newly appointed managers
  • New graduates entering leadership roles
  • Team leaders seeking engagement strategies
Course Outline
Day 1

Employee Engagement and Business Success

This day introduces the concept of employee engagement and its impact on business success. Participants explore how frontline leadership influences productivity and team commitment. The topics covered will include:

  • What is employment engagement
  • The business case for engagement - Impacts business success
  • Analysis and measurement of engagement
  • The impact of frontline leadership on engagement, productivity, and commitment 
  • What do engaging leaders actually do
  • What style of leadership does the role demand
Day 2

Frontline Leadership to Capture Hearts and Minds

This day focuses on self-assessment of leadership skills, emotional intelligence, and building inspirational vision. Participants learn how to align leadership behaviours with engagement goals. The topics covered will include: 
  • Self-review & evaluation of frontline skills that build engagement
  • Personality and management/leadership style - Psychometric assessment and review
  • Authentic leadership to inspire people to exceed performance expectations
  • The shadow of the leader - Impact and influence
  • Emotional Intelligence (EI) and its role in engagement
  • Creating the inspirational vision - The key elements of alignment
Day 3

Aligning Performance to Create Trust & Engagement

This day emphasises trust-building and performance alignment techniques. Participants explore collective decision-making and team purpose to enhance engagement. The topics covered will include:  

  • The power of trust
  • Collective wisdom to enhance decisions
  • Team purpose - Performance management, KPI’s and MBO’s
  • The importance of behaviours - Building a team charter
  • Performance audits, reviews, and implications
  • Evaluating potential and performance - Grid for talent management review
Day 4

Harnessing Potential to Create Engagement: Motivation, Commitment and Competence

This day explores motivation, team dynamics, and delegation techniques to enhance team performance. Participants examine practical steps to improve productivity and alignment. The topics covered will include:

  • Task and job allocation - Right player right position
  • Improving team dynamics - positive and negative group behaviours
  • Successful delegation - The achieving results through the efforts of others
  • Motivating people - Core skills and practical steps
  • Enhancing productivity and alignment by balancing positive and negative interactions
  • Dealing with poor performance - Coaching for team and individual performance issues
Day 5

Creating a Culture of Engagement through Generous Frontline Leadership

This day focuses on embedding a culture of engagement through inclusive leadership and action planning. Participants review key concepts and close with practical integration strategies.
The topics covered will include:

  • Core essential for generous frontline leadership
  • The front tine leadership challenge - Creating a culture of connection
  • Action planning against the employee engagement model
  • When engagement goes too far - Pitfalls of an overdone strength
  • Balancing pressure with performance
  • Review of week and closure
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Categories
Management & Leadership

Customisation & In-House Delivery

Delivering this training course in-house allows organisations to align employee engagement and frontline leadership development with internal performance priorities. Customisation supports leaders in addressing real engagement challenges, enhancing team motivation and integrating frontline leadership strategies into organisational culture.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Effective Frontline Leadership training course:

  • Stronger employee engagement and participation
  • Higher productivity and performance outcomes
  • Enhanced frontline leadership impact
  • Improved team alignment with organisational goals
  • Greater leadership adaptability and resilience
  • Sustained workplace motivation and collaboration
Related Courses
Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

Related Categories