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Crisis Leadership and Human Behaviour

An Interactive 5-Day Training Course

Crisis Leadership and Human Behaviour

Strengthen Your Organisation When It’s Under Pressure

NASBA
Classroom Schedule
Date Venue Fees
02 - 06 Feb 2026 London $ 5,950
06 - 10 Jul 2026 London $ 5,950
09 - 13 Nov 2026 Barcelona $ 5,950
30 Nov - 04 Dec 2026 London $ 5,950
01 - 05 Feb 2027 London $ 5,950

Course Summary

Effective leadership in times of crisis requires more than traditional management skills — it calls for the ability to think and act decisively under pressure while understanding human behaviour. This course explores the psychological and strategic dimensions of leading through crisis, helping professionals adapt emergency response plans as new evidence and factors emerge. Participants will learn how to remain calm, maintain perspective, reduce loss, and sustain operations when faced with disruption. The Crisis Leadership and Human Behaviour training course draws on global best practices, combining theory and practical tools to strengthen resilience, communication, and decision-making during high-pressure situations.

Throughout the five days, delegates examine the impact of the human factor in crises, explore strategic leadership disciplines, and develop the skills to build trust and resilience within their organisations. Emphasis is placed on understanding team behaviour, prioritising tasks, and enhancing stakeholder communication. The Crisis Leadership and Human Behaviour training course equips professionals to lead confidently, harness team performance, and make effective decisions when normal organisational conditions are disrupted.

Skills & Competencies

From this Crisis Leadership and Human Behaviour training course, participants will develop the following key skills and competencies:

  • Crisis leadership and strategic decision-making
  • Human behaviour awareness in crisis contexts
  • Stakeholder communication under pressure
  • Team building and conflict management
  • Time prioritisation and resilience tactics
  • Problem-solving with analytical thinking

Key Learning Outcomes

At the end of Crisis Leadership and Human Behaviour training course, you will learn to:

  • Prepare contingency plans for future crises.
  • Understand and minimise the human factor in crisis response.
  • Improve problem solving, decision making and risk management.
  • Communicate effectively with all stakeholders.
  • Build trust, resilience, and strategic organisational capacity.

How You Will Learn

This training course combines interactive presentations, case studies, group discussions, and hands-on exercises to enhance leadership skills in a crisis environment. Participants are exposed to real-world examples and practical tools that reinforce strategic thinking, effective communication, and decision-making under pressure. Emphasis is placed on developing behaviours that support team cohesion, stakeholder engagement, and organisational resilience.

Who should Attend?

This course is designed for leaders and professionals who are expected to lead individuals, teams, or business units through challenging and uncertain circumstances.

This Crisis Leadership and Human Behaviour training course is suitable to a wide range of professionals but will greatly benefit:

  • New or emerging managers
  • Team leaders and supervisors
  • Professionals transitioning to leadership roles
  • Managers seeking to refresh crisis leadership skills
  • Individuals responsible for organisational continuity planning
Course Outline
Day 1

Crisis Leadership and Innovation

This day explores crisis leadership fundamentals and how human behaviour influences organisational responses. Participants learn leadership thinking, strategic positioning, and leadership styles that impact crisis outcomes.

The topics covered will include:

  • Leadership thinking – Who, how, when & why
  • Examples of strategic success and failure
  • Impact of external change: Competitive positioning, technology, regulation
  • Competitive positioning
  • Leadership theories & styles
  • Understanding human behaviour
Day 2

Communicating in a Crisis

This day focuses on communication strategies vital during a crisis. Participants explore influence, clear messaging, and stakeholder engagement techniques.

The topics covered will include:  

  • Know your communication style and what it means
  • Building agreement through the skills of influence
  • How to present your ideas, plans and projects well
  • Delivering you message clearly, confidently and with impact
  • How to manage a meeting of your team or stakeholders
  • Using tools and techniques for real-time communication
Day 3

Team Building & Team Motivation

This day develops team performance capabilities by exploring motivation and team dynamics. Participants examine conflict causes and how to resolve them effectively.

The topics covered will include:  

  • Developing a high-performance team
  • Identifying effective team behaviours
  • Understanding team player styles
  • Meeting team performance challenges
  • Understanding the causes of conflict
  • Managing conflict effectively
Day 4

Time Management, Prioritization & Results Orientation

This day enhances efficiency and resilience through effective time and priority management. Participants explore tactics to handle pressure and maintain focus on results.

The topics covered will include:  

  • Time management principles
  • Activities and output
  • Personal organisation and future goals
  • Priorities – Urgent & important
  • Handling pressure and building tactics for resilience
  • Results orientation
Day 5

Problem Solving & Decision Making

This day focuses on identifying core problems and strengthening decision-making processes. Participants explore solution modelling and risk considerations.

The topics covered will include:  
  • Identifying the real problem
  • Problem solving requires diagnostic competence and optional solutions
  • Modelling to generate options, selection, and implementation
  • Effective decision making relies upon reviewing alternative solutions
  • Overcome the fears that prevent challenging decision making
  • Understand inherent and residual risk
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Customisation & In-House Delivery

Delivering this course in-house enables organisations to tailor crisis leadership models and human behaviour insights to specific operational contexts and challenges. Customisation allows teams to address real internal scenarios and develop cohesive response strategies that align with organisational risk frameworks, culture, and strategic priorities.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Crisis Leadership and Human Behaviour training course:

  • Strengthened crisis leadership and decision clarity
  • Enhanced stakeholder communication during disruptions
  • Increased organisational resilience and strategic agility
  • Improved team performance and conflict handling
  • Greater capacity to anticipate and manage human behaviours
  • Stronger alignment of leadership and crisis response
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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