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The Competent Manager Professional Certificate

A CPD Certified Training Course

The Competent Manager Professional Certificate

Developmental Approach to Effective and Professional Management

CPD HRCI NASBA
Classroom Schedule
Date Venue Fees
09 - 13 Feb 2026 London $ 5,950
06 - 10 Apr 2026 Dubai $ 5,950
22 - 26 Jun 2026 Paris $ 5,950
13 - 17 Jul 2026 Dubai $ 5,950
14 - 18 Sep 2026 Amsterdam $ 5,950
04 - 08 Oct 2026 Doha $ 5,950
23 - 27 Nov 2026 Kuala Lumpur $ 5,950
21 - 25 Dec 2026 London $ 5,950
04 - 08 Jan 2027 Barcelona $ 5,950
01 - 05 Feb 2027 London $ 5,950
Online Schedule
Date Venue Fees
11 - 15 Jan 2027 Online $ 4,950

This accredited training course is also available as a generic title:  The Competent Manager

Course Summary

The Competent Manager Professional Certificate training course provides aspiring and practising managers with the essential tools, skills, and confidence required to lead teams professionally and competently. This CPD certified course enables participants to interact effectively within modern work environments, build practical management techniques, and apply cutting‑edge approaches to people management. By focusing on performance, communication, motivation, negotiation, and influence, the course prepares managers to drive greater productivity and results in their teams.

Through interactive exercises, reflective practice, and shared learning, participants will enhance their ability to manage performance, motivate staff, and negotiate with influence. The course encourages delegates to examine their own workplace practices and experiment with new management behaviours in a supportive, high‑energy learning environment. The The Competent Manager Professional Certificate training course supports continuous professional growth while enabling participants to apply practical management and leadership skills directly in their work.

Skills & Competencies

From this The Competent Manager Professional Certificate training course, participants will develop the following key skills and competencies:

  • Professional management capability
  • Team leadership and development
  • Effective communication and influencing skills
  • Ethical performance management
  • Negotiation and persuasion proficiency
  • Continuous professional development planning

Key Learning Outcomes

At the end of The Competent Manager Professional Certificate training course, you will learn to:

  • Understand the key skills and competencies required for professional management.
  • Enhance your leadership and management style for greater impact.
  • Apply effective performance management practices.
  • Build and develop high‑performance teams.
  • Influence, persuade, and negotiate with confidence and professionalism.

How You Will Learn

This CPD certified training course is designed to engage all styles of learning through presentations, videos, participative discussions, and real‑life exercises. Delegates will have opportunities to practise management techniques, reflect on their own leadership behaviours, and learn from peers across diverse organisational settings. The learning approach balances theory and application to enable immediate workplace transferability.

Who should Attend?

This course is designed for professionals in all functional areas who are operating at first‑line or middle management levels and those aspiring to managerial roles.

This The Competent Manager Professional Certificate training course is suitable to a wide range of professionals but will greatly benefit:

  • First‑line and middle managers
  • Team leaders and supervisors
  • Aspiring managers seeking professional certification
  • Professionals seeking enhanced management credibility
Course Outline
Day 1

Training Course Introduction and Objectives

This day introduces the course and establishes the foundational skills required for competent and professional management. Participants explore managerial roles, cultural adaptation, business realities, and personal development planning. The topics covered will include:
  • What are The Key Roles of Competent Managers?
  • Essential Skills and Competencies required for The Role
  • Understanding How Management has to Adapt to Culture
  • The New Business Reality and Its Impact on Managers
  • Building A Professional Development Plan
  • Creating Business Culture within Our Teams
  • Embedding Positive Behavioural Standards
  • Risk, Reward and Motivation
Day 2

Establishing the Difference Between Management and Leadership

This day focuses on clarifying the distinction between leadership and management while examining personal style, responsibility assignment, and effective meetings. Delegates learn how to manage mindsets and improve time usage. The topics covered will include:
  • Alternative Approaches to Management
  • What is Your Own Leadership and Management Style?
  • The Impact Your Leadership and Management Style has on Other People
  • The Crucial Link between Personality Styles and Assigning Responsibility
  • Understanding The Mind-set of Your Staff
  • The Art of Running Effective Team Meetings
  • The Dreaded Performance Improvement Meetings
  • Time Management: Using Your Time More Effectively
Day 3

Understanding The Performance Management Cycle

This day develops skills for managing performance through effective objective setting, monitoring, feedback delivery, coaching, and motivation. Delegates will strengthen questioning and listening abilities to support performance improvement. The topics covered will include:
  • Identifying and Agreeing Individual and Team Objectives
  • Essential Skills to Ensure Excellent Performance
  • Monitoring Performance Ethically
  • Professional Ways to Review Performance and Offer Feedback
  • Effective Questioning Models
  • Silent Coaching to Improve Individual Performance
  • Listening: A Manager’s Greatest Weapon
  • Motivation: Modelling from Others via The Four Quadrant Technique
Day 4

Identifying Stages of Team Development

This day explores team dynamics and development stages, helping managers create high‑performing and collaborative teams. Emphasis is placed on communication and culture of recognition. The topics covered will include:
  • Understanding The Difference between A Group and A Team
  • Belbin Team Roles and Their Contribution to A Successful Team
  • Identifying and Preparing For Effective Team Development
  • How to Present Our Ideas to The Team
  • Communication Tools For Managers
  • Creating A Culture of Recognition
  • The Recognition Formula
Day 5

Negotiation Styles and When They Might be Appropriate

This day strengthens delegates’ ability to influence and persuade stakeholders while understanding ethical negotiation practices. Participants also develop continuous professional development planning. The topics covered will include:
  • Influencing Your Line Manager, Colleagues and Customer
  • The Power of Persuasion: Identifying Appropriate Opportunities and Strategies
  • Negotiation Secrets to Help Win
  • Letting The Other Person Save Face: The Ethics of Negotiation
  • Elite Negotiators – case studies from around the globe
  • Continuing Development Schedule – Why is it important?
  • Readers are Leaders 
Certificates
  • Upon successful completion of this training course:
    Participants will receive a GLOMACS Certificate, along with eligible Continuing Professional Education (CPE) credits from the National Registry of CPE Sponsors, and recertification credits from the HR Certification Institute (HRCI).The certificate will also have CPD reference and indicate the duration of the learning activity, in accordance with internationally recognized Continuing Professional Development (CPD) guidelines.
Providers

Endorsed Education Provider

CPD
HRCI
NASBA
Options & Brochure
Related Certificates
CPD HRCI

Customisation & In-House Delivery

Delivering this CPD certified course in‑house enables organisations to align the management curriculum with internal competencies, leadership standards, and strategic priorities. Customisation supports the integration of business‑specific challenges and ensures that learning outcomes directly strengthen organisational capability.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this The Competent Manager Professional Certificate training course:

  • Enhanced professional management capability
  • Stronger performance and productivity outcomes
  • Improved team leadership and credibility
  • Greater communication and influence effectiveness
  • Recognition through internationally recognized CPD certification
  • Continuous professional growth aligned with career progression
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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