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Business Process Analysis and Modelling

An IIBA Endorsed Training Course

Business Process Analysis and Modelling

Building Fast, Efficient and Effective Processes

IIBA NASBA
Classroom Schedule
Date Venue Fees
02 - 06 Mar 2026 Dubai $ 5,950
23 - 27 Mar 2026 London $ 5,950
20 - 24 Apr 2026 Dubai $ 5,950
29 Jun - 03 Jul 2026 London $ 5,950
10 - 14 Aug 2026 Dubai $ 5,950
02 - 06 Nov 2026 London $ 5,950
09 - 13 Nov 2026 Abu Dhabi $ 5,950
22 - 26 Mar 2027 Dubai $ 5,950
22 - 26 Mar 2027 London $ 5,950
Online Schedule
Date Venue Fees
10 - 14 Aug 2026 Online $ 3,950

Course Summary

Business Process Analysis and Modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. This Business Process Analysis & Modelling training will help the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level.

In this training course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level. This training course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements. The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and enhance customer and employee satisfaction.

Delegates will learn the Business Process Modelling Notation (BPMN). This is a widely-used, open modelling standard that combines business-friendliness with the precision required to effectively implement and automate business processes. It is easy to understand and can be applied to all aspects of business process innovation.

Practical analysis and modelling work using the techniques is done throughout the training course.

This GLOMACS training course will highlight:

  • The accurate description of business processes requires rigorous analysis
  • Business process models provide a baseline from which to improve
  • Analysis and modelling facilitates improvement through uncovering anomalies, redundancies and deficiencies
  • Models provide the basis for studying and testing a process design and measuring process outcome
  • Business process models transform ephemeral knowledge into a tangible business asset - reusable models that all can understand
  • Models provide clear business process definitions for the effective operation of the business
Course Outline
Day 1

Understanding Business Processes

  • Overview and Key Concepts
  • An Introduction to Business Processes
  • Types of Business Processes
  • Identifying and Naming Business Processes
  • How to Analyse the Components of a Business Processes?
  • Business Processes Modelling Concepts
  • Practical Analysis Work
Day 2

Developing Business Process Models using Business Process Modelling Notation (BPMN)

  • An Introduction to Business Process Modelling Notation (BPMN)
  • The Mechanics of Business Process Modelling
  • Modelling Business Processes Events
  • Representing Detailed Branching and Joining Logic
  • Business Processes Patterns
  • Modelling Processes using the Basic BPMN Elements
  • Practical Business Process Modelling Work
Day 3

Advanced Process Modelling Using BPMN

  • Extended BPMN Modelling Elements
  • Developing Hierarchical Diagrams
  • Using Pools and Lanes
  • Handling Process Exceptions
Day 4

Analysing Business Processes

  • Introduction to Business Process Architecture
  • Identifying and Analysing Process Customers and Gaps
  • Challenging Legacy Business Rules
  • Diagnosing Process Health
  • Process Performance Analysis
  • Identifying Process Enablers
Day 5

Improving Business Processes Using Models

  • Eliciting and Discovering Business Knowledge
  • Identifying Improvement Opportunities using Process Models
  • Moving from as-is to to-be Models
  • Describing Improvements using Process Models
  • Implementing Improved Processes
  • Choosing the Right Modelling Tool
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE) : In accordance with the standards of the National Registry of CPE Sponsor, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have IIBA reference with Pre-approved Professional Development Hours (PDH), and/or Continuing Development Units (CDUs) from IIBA.
Providers and Associations

Endorsed Education Provider

IIBA
KHDA
NASBA

In Association With

Options & Brochure
Related Certificates
IIBA

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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