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Best Practices for Protocol Officers

An Interactive 5-Day Training Course

Best Practices for Protocol Officers

Strengthening Knowledge, Skills & Capabilities

NASBA
Classroom Schedule
Date Venue Fees
30 Mar - 03 Apr 2026 Dubai $ 5,950
27 - 31 Jul 2026 Dubai $ 5,950
03 - 07 Aug 2026 Abu Dhabi $ 5,950
21 - 25 Sep 2026 Accra $ 5,950
19 - 23 Oct 2026 Dubai $ 5,950
28 Dec - 01 Jan 2027 Dubai $ 5,950
29 Mar - 02 Apr 2027 Dubai $ 5,950
Online Schedule
Date Venue Fees
19 - 23 Oct 2026 Online $ 3,950

Course Summary

A high-performing protocol officer must be a good facilitator, negotiator, researcher, conversationalist, networker, and event organizer. They can communicate clearly, analyze and report on situations, remain calm under pressure, treat people with respect and dignity and multi-task, when representing their organization in cross cultural settings.

This Best Practices for Protocol Officers training course is designed to enable you to boost your personal and interpersonal skills when you represent your organization nationally and internationally.

This GLOMACS Best Practices for Protocol Officers training course highlights:

  • How leaders expect protocol officers to support their organization nationally and internationally
  • The five key roles of protocol officers and the capabilities needed in each role
  • Verbal and non-verbal communication skills for effective diplomacy
  • Step-by-step approach for planning, delivering, and evaluating both formal and social diplomatic events
  • International behavioral expectations for conduct and etiquette
Course Outline
Day 1

Understanding the Purpose of Protocol & Diplomacy

  • Creating conditions for beneficial relations and business to develop
  • Showing respect, building trust, facilitating decision making at executive levels
  • Developing successful long-term co-operation between nations and global businesses
  • Creating a safe environment for relationships to flourish
  • Ensuring representatives follow the international rules for conduct and procedures in formal situations.
Day 2

The Role of a Protocol Officer

  • Conducting research and advising executives and leaders
  • Facilitating relationships between organisations and governments
  • Managing events and issues
  • Public relations and reputation management
  • Administering travel, visas, and accommodation
Day 3

Essential Communication Skills

  • Active listening – accurate note taking and minutes, questioning skills and feedback
  • Reading – understanding and analysing complex or technical literature
  • Writing – letters of introduction, briefings, invitations, responding to letters and emails
  • Speaking – conversations and presentations
  • Facilitation – problem solving, creating collaboration and consensus
  • Social media – posting, commenting, and sharing information online
Day 4

Planning & Managing Events

  • Planning and managing a visit, conference, or social event
  • Liaising with the other side to agree itineraries, agendas, and travel arrangements
  • Greeting guests and receiving lines, titles, and terms of address
  • Order of precedence, flags, anthems, etc
  • Dining and seating
  • Giving and receiving gifts
Day 5

Essential Etiquette

  • Codes of conduct
  • Phone handling etiquette
  • Email etiquette (netiquette)
  • The art of conversation: verbal diplomacy
  • Action planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

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Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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