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Advanced Mediation Skills

An Interactive 5-Day Training Course

Advanced Mediation Skills

Mediation as a Tool for Alternative Dispute Resolution

NASBA
Classroom Schedule
Date Venue Fees
23 - 27 Mar 2026 Dubai $ 5,950
08 - 12 Jun 2026 Oslo $ 5,950
12 - 16 Oct 2026 Barcelona $ 5,950
23 - 27 Nov 2026 Kuala Lumpur $ 5,950
22 - 26 Mar 2027 Dubai $ 5,950
Online Schedule
Date Venue Fees
08 - 12 Jun 2026 Online $ 3,950
23 - 27 Nov 2026 Online $ 3,950

Course Summary

This highly interactive Advanced Mediation Skills training course explores advanced innovative skills and strategies for both single-party and complex multiparty mediation situations. Participants will gain a deep understanding of advanced processes and tools that draw from the latest theoretical principles and international best practices in mediation. The course emphasises the importance of recognising personal perceptions, cognitive biases, and the impact these have on conflict resolution effectiveness. Delegates will leave with practical techniques designed to enhance their conflict analysis, mediation strategies, and ability to manage challenging dispute scenarios across organisational contexts.

Over five days, participants will expand their mediation capabilities through conflict analysis tools, advanced techniques, and practical strategies tailored to complex business environments. The Advanced Mediation Skills training course enables professionals to improve conflict resolution outcomes by applying structured approaches and internationally recognised best practices. Emphasis is placed on developing mediation proficiency that contributes to more constructive organisational outcomes and stronger working relationships.

Skills & Competencies

From this Advanced Mediation Skills training course, participants will develop the following key skills and competencies:

  • Advanced conflict analysis and assessment
  • High-level mediation strategies
  • Multiparty mediation facilitation skills
  • Cognitive bias awareness and perception control
  • Conflict management coaching capabilities
  • Practical application of international best practices

Key Learning Outcomes

At the end of Advanced Mediation Skills training course, you will learn to:

  • Understand the advanced techniques available to mediate conflict.
  • Apply practical conflict analysis tools effectively.
  • Expand your mediation skills, tools, and strategies.
  • Identify and analyse existing and potential conflicts in organisations.
  • Develop highly effective conflict resolution tools for complex scenarios.

How You Will Learn

Participants will engage in a mix of interactive learning methods that include formal presentations, experiential role-play exercises, self-assessment diagnostics, and group discussions. This experiential methodology allows delegates to practice advanced mediation strategies and receive expert guidance from experienced practitioners, reinforcing theoretical concepts with hands-on application.

Who should Attend?

This course is designed for professionals who engage in dispute resolution, conflict management, or organisational mediation roles and seek to strengthen their advanced mediation capabilities.

This Advanced Mediation Skills training course is suitable to a wide range of professionals but will greatly benefit:

  • Mediators and dispute resolution specialists
  • Human resource and people management professionals
  • Legal and compliance professionals
  • Team leaders and managers involved in conflict handling
  • Professionals responsible for organisational relationship management
Course Outline
Day 1

Approaches to Mediation & Managing Conflict

This day introduces the foundational role of perception and cognitive bias in mediation effectiveness. Participants explore how internal biases influence mediation outcomes and how to manage them for greater objectivity. The topics covered will include: 
  • The Importance of Perception and Cognitive Bias
  • The Neuroscience of Conflict
  • Stages and Causes of Conflict
  • The Conflict Triangle
  • Mediation and the Alternative Dispute Resolution Spectrum
  • The Mediation Process and Principles
  • Personal Conflict Style Assessment
  • Practical Mediation Techniques
Day 2

Effective Mediation Skills and Techniques

This day focuses on expanding mediation skills with advanced tools and techniques. Participants examine conflict analysis tools and strategise how to influence mediation progress. The topics covered will include:
  • Conflict Analysis Tools
  • Emotional Intelligence and Its Role in Mediation
  • Building Trust, Rapport and Cooperation
  • Non-verbal Communication
  • Informal and Shuttle Mediation
  • Selecting a Strategy to Guide Mediation
  • Designing a Mediation Plan and Preparation Checklist
  • Practical Mediation Exercise
Day 3

Productive Mediation Practice

This day explores methods for handling complex and multiparty mediation scenarios. Participants learn how to design and facilitate structured mediation processes that support collaborative outcomes. The topics covered will include:  
  • Co-Mediation Skills
  • Confidentiality Agreements
  • Creating Conditions for Dialogue
  • Managing the Mediation Process
  • Setting an Agenda and Defining Issues
  • Managing Joint Meetings
  • Generating and Assessing Options for Settlement
  • Practical Mediation Exercise
Day 4

Team Multiparty Mediation & Conflict Coaching

This day emphasizes the latest international best practices in mediation. Participants explore globally recognized approaches that enhance mediation quality and consistency. The topics covered will include:
  • Strategies for Multiparty Mediations
  • Dealing with Challenging Situations and Strong Emotions      
  • Strategies for Reaching Closure and Moving beyond Deadlock
  • Achieving Formal Agreement or Settlement
  • Practical Multiparty Mediation Exercise
  • Conflict Management Coaching and its Benefits
  • Conflict Coaching Skills
  • Pre and Post Mediation Coaching
Day 5

Cross-Cultural Mediation

This day discusses how conflict management coaching complements mediation and supports long-term organisational benefits. Participants examine coaching strategies that aid pre- and post-mediation success. The topics covered will include: 
  • Culture and its Importance to Mediators
  • Variations in Cultural Values
  • The Importance of ‘face’ in Mediation
  • International Communication Patterns
  • Advice for Cross Cultural Mediators
  • Code of Ethics and Standards of Practice
  • Individual Action Plans
  • Summary Session and Questions 
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Categories
Management & Leadership

Customisation & In-House Delivery

Delivering this course in-house enables organisations to tailor advanced mediation strategies and conflict resolution tools to specific workplace dynamics and cultural contexts. Customisation supports teams in applying mediation techniques to real organisational challenges, strengthening conflict handling and improving internal and external dispute outcomes.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Advanced Mediation Skills training course:

  • Enhanced capability in resolving complex disputes
  • Improved organisational conflict management proficiency
  • Strengthened mediation influence and credibility
  • Increased confidence in handling multiparty disputes
  • Better outcomes through structured mediation strategies
  • Greater team collaboration and relationship building
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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