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Advanced Certificate in Employee Relations (ER)

An HRCI Pre-Approved Training Course

Advanced Certificate in Employee Relations (ER)

Enhance Communication, Build Strong Stakeholder Relationships, and Resolve Workplace Conflicts

HRCI NASBA
Classroom Schedule
Date Venue Fees
18 - 22 May 2026 Dubai $ 5,950
20 - 24 Jul 2026 London $ 5,950
07 - 11 Sep 2026 Barcelona $ 5,950
21 - 25 Sep 2026 Amsterdam $ 5,950
16 - 20 Nov 2026 Dubai $ 5,950
30 Nov - 04 Dec 2026 Vienna $ 5,950
Online Schedule
Date Venue Fees
16 - 20 Nov 2026 Online $ 3,950

Course Summary

This Advanced Certificate in Employee Relations (ER) training course equips professionals with the knowledge and skills to manage and enhance workplace relationships effectively. Employee Relations focus on fostering a productive, positive, and transparent dynamic between organisations and their employees, underpinned by compliance with employment laws and ethical standards. This advanced training course is tailored for practitioners with experience in ER, delving into complex aspects of employee relations to address modern workplace challenges. By the end of the training, participants will be prepared to lead effective ER initiatives that meet the demands of diverse stakeholders in a rapidly evolving professional environment.

The Advanced Certificate in Employee Relations (ER) training course highlights strategies to enhance employment relationships, negotiation skills, workplace mediation, conflict management, and generational dynamics in the workplace. Participants gain insight into applying ER principles with confidence, aligning organisational goals with employee needs, and resolving conflict through evidence-based techniques. Emphasis is placed on practical tools that support stakeholder engagement and long-term relationship enhancement. Participants will develop capability and strategic understanding for HR professionals responsible for people and workplace harmony.

Skills & Competencies

Attending this Advanced Certificate in Employee Relations (ER) training course, participants will develop the following key skills and competencies:

  • Strategic employee relations implementation
  • Stakeholder engagement capability
  • Principle-based negotiation skills
  • Workplace conflict analysis and resolution
  • Mediation and facilitation proficiency
  • Cultural and generational ER insight

Key Learning Outcomes

At the end of this Advanced Certificate in Employee Relations (ER) training course, you will learn to:

  • Apply the principles of employee relations in organisational contexts.
  • Differentiate the psychological contract and employee engagement.
  • Design and implement effective stakeholder engagement strategies.
  • Defend ER decisions using best-practice frameworks.
  • Describe principle-based negotiation fundamentals.

How You Will Learn

Learning develops through structured exploration of advanced employee relations concepts, real-world examples, reflective exercises, and interactive discussions. Participants will explore frameworks for negotiation, mediation, and conflict resolution that strengthen workplace relationships. Emphasis is placed on translating theoretical understanding into actionable ER practices that support organisational agility and stakeholder alignment.

Who should Attend?

This training course is designed for professionals who already have experience and training in employee relations, seeking to deepen their expertise and strategic capability in ER.

This Advanced Certificate in Employee Relations (ER) training course is suitable for a wide range of professionals but will greatly benefit:

  • Employee Relations (ER) personnel
  • Industrial Relations (IR) practitioners
  • Union delegates and officials
  • Human resource management professionals
  • Professionals involved in conflict management
Course Outline
Day 1

Transformational Employee Relations

This day introduces frameworks for positive employee relations and current trends in ER. Participants will explore psychological contracts and generational considerations in the workplace. The topics covered will include: 

  • Developing a positive employee relations framework
  • Current Trends in Employee Relations
  • The Role of Trade Unions in the global workplace
  • Understanding the Psychological Contract
  • Dealing with Generations Y, Z and Alpha
Day 2

Stakeholder Engagement Fundamentals for HR professionals

This day focuses on stakeholder identification and engagement techniques essential for effective ER. Participants learn analytical tools and collaboration strategies. The topics covered will include: 

  • Essentials of stakeholder management
  • The difference between engagement and management
  • The consequences of ineffective stakeholder collaboration
  • Identifying stakeholders – key techniques
  • Three practical tools for stakeholder analysis
Day 3

Negotiation Skills for Employee Relations

This day develops negotiation capability with models and concepts for reaching mutually beneficial outcomes. Participants examine advanced negotiation frameworks and cultural considerations. The topics covered will include: 

  • An Introduction to Negotiation
  • The win-win concept explored- getting to “yes”
  • The Coleman Raider “bare bones” model
  • Best Alternative to a Negotiated Agreement (BATNA)
  • National cultural and negotiation
Day 4

Managing Conflict in The Workplace

This day addresses conflict analysis and resolution approaches directly relevant to HR professionals. Participants explore dispute resolution and grievance investigation best practices. The topics covered will include: 

  • Analysing conflict handling behaviour 
  • Proven methods for resolving and managing conflict
  • Alternative Dispute Resolution (ADR)
  • Discipline and grievance handling: best practices
  • Investigation of grievances
Day 5

An Introduction to Workplace Mediation

This day focuses on mediation processes and how HR professionals can facilitate agreements. Participants will review stages of workplace mediation and action planning. The topics covered will include: 

  • Understanding HR’s role in mediation
  • Issues suitable for mediation
  • Stages of workplace mediation
  • Reaching and formalising agreements
  • Personal Action Planning
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates. Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
  • The certificate will also have an HR Certification Institute (HRCI) reference and the learning hours awarded shall be used toward HRCI recertification credit(s).
Providers

Endorsed Education Provider

HRCI
NASBA
Options & Brochure
Related Certificates
HRCI

Customisation & In-House Delivery

Delivering this course in-house enables organisations to tailor advanced employee relations practices to internal governance frameworks, culture, and workplace priorities. Customisation allows HR and ER leaders to align relational strategies with organisational goals, address situational challenges, and build stronger employee–organisation connections.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Advanced Certificate in Employee Relations (ER) training course:

  • Stronger, more positive workplace relationships
  • Improved conflict resolution and mediation capability
  • Enhanced stakeholder engagement strategies
  • Greater alignment of ER with organisational goals
  • Increased HR professional confidence and influence
  • Better management of generational workplace dynamics
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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