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Achieving Business Process Change

An Interactive 5-Day Training Course

Achieving Business Process Change

Transforming & Adapting Work Processes for Optimal Performance

NASBA
Classroom Schedule
Date Venue Fees
18 - 22 May 2026 Amsterdam $ 5,950
13 - 17 Jul 2026 Dubai $ 5,950
14 - 18 Sep 2026 Amsterdam $ 5,950
02 - 06 Nov 2026 Dubai $ 5,950
21 - 25 Dec 2026 London $ 5,950
12 - 16 Apr 2027 Riyadh $ 5,950
24 - 28 May 2027 Amsterdam $ 5,950
12 - 16 Jul 2027 Dubai $ 5,950
13 - 17 Sep 2027 Amsterdam $ 5,950
01 - 05 Nov 2027 Dubai $ 5,950
20 - 24 Dec 2027 London $ 5,950
Online Schedule
Date Venue Fees
01 - 05 Feb 2027 Online $ 4,950

Course Summary

Organisations today must continuously adapt their processes to remain competitive, efficient, and aligned with evolving business demands. This course focuses on how to manage and implement changes in business procedures by leveraging process modelling, mapping, and analysis within a structured improvement framework. The Achieving Business Process Change training course enables professionals to understand how effective process management drives productivity, enhances quality, and supports organisational performance improvement across various operational areas.

Participants explore practical approaches to analysing, designing, and improving business processes while developing the capability to model workflows at both enterprise and detailed levels. Emphasis is placed on continuous improvement, performance monitoring, and optimisation techniques that ensure sustainable results. The Achieving Business Process Change training course equips professionals with the knowledge to transform processes, implement changes effectively, and achieve measurable performance improvements within their organisations.

Skills & Competencies

From this Achieving Business Process Change training course, participants will develop the following key skills and competencies:

  • Business process analysis and mapping
  • Process modelling and design capability
  • Continuous improvement methodologies
  • Performance measurement and optimisation
  • Change implementation and monitoring
  • Workflow and operational efficiency management

Key Learning Outcomes

At the end of Achieving Business Process Change training course, you will learn to:

  • Explain internal and external drivers of business process management.
  • Apply creative and design thinking approaches to process improvement.
  • Develop strategies to implement business process management effectively.
  • Design and enhance processes using the business process life cycle.
  • Implement and monitor process changes to improve performance.

How You Will Learn

Participants develop their understanding through structured exploration of process analysis, modelling, and improvement techniques. Learning focuses on applying practical frameworks that support accurate process evaluation, stakeholder alignment, and continuous improvement, enabling participants to translate concepts into measurable operational performance outcomes.

Who should Attend?

This training course is designed for professionals involved in improving organisational performance through process analysis and change initiatives. It is suitable for individuals seeking to strengthen their capability in managing and optimising business processes.

This Achieving Business Process Change training course is suitable to a wide range of professionals but will greatly benefit:

  • Business Process Managers and Specialists
  • Business Analysts and Systems Analysts
  • Project Managers
  • Quality Assurance Professionals
  • Enterprise Architects
Course Outline
Day 1

Introduction and Overview of Business Process Analysis

This day introduces business processes, their analysis, and the role of process management in organisations. Participants explore process identification, prioritisation, and re-engineering concepts. The topics covered will include:  

  • What are “business processes” & “business process analysis”
  • The context of business process analysis – stages of business process management
  • Roles and responsibilities of a “business process analyst”
  • Identifying “business processes” in organizations
  • Prioritizing business processes to achieve better outcomes
  • What is business process re-engineering
  • Business process re-engineering model
Day 2

Design & Modeling Business Processes

This day focuses on analysing and modelling current and future processes. Participants learn techniques to define problems and identify improvement opportunities. The topics covered will include:  

  • Elements of a business process – a checklist for analysis
  • Defining your problem
  • Business process modeling techniques & tools
  • Modeling “As-is” business processes for analysis
  • Identifying improvement opportunities
  • Modeling “To-be” processes with improvement
Day 3

Executing Improved Processes

This day explores implementation and automation of improved processes. Participants examine workflow connections, business rules, and operational execution. The topics covered will include:  

  • Implementing processes
  • Exploring automation
  • Automating processes
  • Understanding business rules
  • Making connections
  • The role of workflow engines
Day 4

Monitoring Performance of Redesigned Processes

This day addresses performance measurement and monitoring tools. Participants explore balanced scorecards and process monitoring techniques. The topics covered will include:  

  • Implementing measures for process performance
  • What is business activity monitoring (BAM)?
  • Balanced scorecard
  • Creating a balanced scorecard
  • Identifying gaps with process mining
Day 5

Optimization Process Performance

This day focuses on process optimisation and continuous improvement strategies. Participants explore lean concepts and change management practices. The topics covered will include:  

  • What is process optimization?
  • Business process improvement
  • Introduction the lean concept
  • Using lean six sigma approach to optimize process performance
  • Managing changes
Certificates
  • On successful completion of this training course, GLOMACS Certificate will be awarded to the delegates.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.
Providers and Associations

Endorsed Education Provider

NASBA

In Association With

Options & Brochure
Related Certificates
NASBA

Customisation & In-House Delivery

Delivering this in-house training course enables organisations to align business process change methodologies with internal systems, operational priorities, and strategic objectives. Customisation ensures participants address real process challenges, improving efficiency, eliminating redundancies, and strengthening continuous improvement practices across the organisation.

Why Choose Saudi GLOMACS?

Saudi GLOMACS is the official Saudi Arabian division of GLOMACS International (glomacs.com), delivering internationally recognised training courses both within Saudi Arabia and across international locations. Our training courses are aligned with the highest professional and institutional standards, supported by a strong understanding of the professional landscape in Saudi Arabia and access to global expertise.

Saudi GLOMACS enables professionals and organisations to strengthen leadership, capability, and long-term excellence through consistently high-quality learning experiences.

Official Saudi Presence

Official Saudi Arabian division of GLOMACS with established global credibility.

International Benchmarks

Internationally benchmarked training courses aligned with professional best practices.

Trusted Across Sectors

Trusted by professionals and institutions across public and private sectors.

Flexible Delivery

Training courses delivered within Saudi Arabia and across international locations.

Additional Benefits of this course for Organisations and Professionals in Saudi Arabia

Organisations & Professionals in KSA will have the following additional benefits from this Achieving Business Process Change training course:

  • Improved operational efficiency and productivity
  • Stronger process-driven decision-making capability
  • Enhanced organisational agility and adaptability
  • Better alignment of processes and strategy
  • Reduced waste and process inefficiencies
  • Sustainable continuous improvement culture
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Frequently Asked Question

No. Saudi GLOMACS delivers courses in Saudi Arabia and internationally, including delivery across Europe and Asia. This allows organisations and professionals to access training both locally and abroad.

No. While governance and leadership are part of the portfolio, Saudi GLOMACS delivers training across the entire business and professional lifecycle, including administrative, technical, legal, regulatory, and sector-specific training.

No. Our training courses are delivered globally through international locations and online platforms, enabling participants from Saudi Arabia and around the world to learn together. This global delivery approach ensures exposure to diverse perspectives, international best practices, and cross-cultural insights while maintaining strong relevance to regional and organisational needs.

View All Training Locations

Yes. Saudi GLOMACS designs and delivers bespoke in-house training tailored to organisational objectives, sector requirements, and workforce needs. Training can be delivered in Saudi Arabia or internationally, depending on requirements.

Yes, in-house and customised strategy training courses are available to support organisations seeking tailored strategic capability development. These courses can be aligned with your industry context, organisational challenges, and long-term strategic objectives.

For further details or to discuss customisation requirements, you may call or WhatsApp +966 (54) 286 8546 or email [email protected] . You can also submit a detailed enquiry through our in-house training page at: https://sa.glomacs.com/in-house-seminars

If you would like further information about these training courses, our team is available to provide professional guidance and support. We are pleased to assist with course selection, the registration process, and any other related enquiries.

For personalised assistance or detailed enquiries, please contact our team on +966 (54) 286 8546 or email us at [email protected]

Courses delivered in Saudi Arabia are adapted to reflect local regulatory frameworks, organisational structures, sector conditions, and professional expectations. This ensures training is relevant, practical, and aligned with Saudi workplace realities.

GLOMACS has been delivering professional training for over thirty years, with courses delivered across Europe, the Middle East, Asia, and other international markets.

Saudi GLOMACS combines three decades of global training experience with a clear focus on Saudi market relevance. This allows it to deliver training that is both internationally credible and locally applicable, across a broader range of disciplines than niche or single-focus providers.

Saudi GLOMACS is a Saudi-based professional training provider delivering courses tailored to the Saudi market and applicable internationally. It operates within the global GLOMACS framework and draws on more than three decades of international training experience.

Saudi GLOMACS offers professional training across a wide range of disciplines, including administration, leadership and management, governance and regulation, law, oil and gas, energy, engineering, finance, digital technologies, and sector-specific specialisations.

Training supports professionals across all career stages, from operational roles to specialist and senior responsibilities.

Participants include professionals from public sector, semi-government, and private sector organisations, across a wide range of roles and industries. Attendees range from administrative and operational professionals to technical specialists, managers, and senior decision-makers.

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